Caliber - Painesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Exceptional communication, my concerns were addressed, and I genuinely felt like a valued customer.
My Experience - 5.0/5.0 -
Great job repairing my truck. Kept up with me regarding any information towards repairs. Came out like I just drove it off the lot!
My Experience - 5.0/5.0 -
Excellent customer service! I would recommend all of my friends use your company! The repair was great I can’t even tell wear it was hit. Thank you for all of your assistance!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have been to this location before to service my vehicles under prior ownership. I am glad to see the quality of work and high level of professionalism at this site. Jeff and Chad did amazing work on my vehicle while keeping me informed the entire time. The entire staff was extremely professional especially when taking necessary precautions for COVID protections. All around amazing experience. I drive 40 min to come here for all of my body work and will continue to do so because of the quality of work and great people there to help you.
Likely to Recommend - 5.0/5.0 -
I travel 45 min to use this crew. I would recommend to all friends and family
Repair Quality - 5.0/5.0 -
The team her took such great care of me and my vehicle. I was unfortunately in an accident and needed major work done on my car. Jeff, Chad and team took such great care of gettin me back in my vehicle quick and with amazing work. They would make sure I was updated frequently with either a call or a text message. They went out of their way to locate a tough to find part and had my work completed in under the time we initially thought. I would recommend them to friends and family. I travel 45 min to use this site because you can trust the quality of the work and the people make you feel like you matter.
Customer Service - 5.0/5.0 -
I would recommend them to all my friends and family. They are a terrific team
Returned Clean
Likely to Recommend - 5.0/5.0 -
Beautiful job
Repair Quality - 5.0/5.0 -
Beautiful job
Customer Service - 5.0/5.0 -
They kept me informed of the progress of the vehicle check to see what I want it done with spare parts had me come out and look at the progressAnd kept me well-informed very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Oh ok
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The whole car experience repair experience was very easy and the result was excellent. Getting the car back on the day predicted was very satisfactory as my wife has some current medical problems and having a car is a great relief to her
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff and his crew did an amazing job on my Honda Civic. It was completed quickly and the quality is amazing. Not to mention exceptional customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy that I took my car in on Monday and the Progressive representative came on Tuesday and I got my vehicle back on Friday
Customer Service - 5.0/5.0 -
Jeff offered to stay late if needed until I could pick up my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A job well done. Happy with it
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Great people to work with and felt like the communication throughout the process was great as well. Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly. Professional n kept me updated on repairs. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would give you an 11, but It only goes to 10
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using them. Always pleasant and professional to deal with. Honest and great work!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeff and Kelly are great to work with. They make the entire process easy to understand and communicate all the way through the process. Just an overall great experience!