Caliber - Palm Desert

4.8 (3,059reviews)
97%
74818 Joni Dr,  Palm Desert,  CA  92260

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,059)

My Experience

Yes, everyone was very polite and helpful thank you for working on my repairs.

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Great customer service

Likely to Recommend

Highly recommend

Repair Quality

Very professional and was even ready before promised. Would gladly recommend!

Customer Service

Returned Clean

My Experience

Cameron was great to work with. The text messages weekly keeping me up to date with what was going on with my vehicle gave me peace of mind.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Krystal was very patient with me and my many questions. Cameron was very helpful regarding the estimate and how to communicate with the insurance company. And the car looks great and came in on time and budget.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept me updated and we're very professional as well as friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Professional

My Experience

You are very fortunate to have Cameron and Crystal on your team. Excellent work. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done

My Experience

Not satisfied

Likely to Recommend

Repair Quality

My bumper’s paint is scratched when they attached the black trim. The plastic is shaved off too. The metal is exposed. Jesus just topped it off with a leftover paint. He knew it wasn’t good but he still did the best that he could which i appreciated. But i’m not satisfied. I already returned it twice. Everytime i sent it back, more paint gets scratched. I just gave up on the third time. The problem is still there. Hoping someone would reach out and refer me to a different location. I dont want to go back to the palm desert location. I had a bad experience with the service advisor.

Customer Service

My Experience

Excellent customer service experience! Cameron was exceptional!!!!

My Experience

Likely to Recommend

Repair Quality

The customer service, Care for the repair work, just be feeling top of it. I was in the car that was better than you the personnel will be and beyond and I appreciate it. Thank you.

Customer Service

It’s a customer service

Likely to Recommend

Repair Quality

Exquisite service. Prompt. Lovely customer care.

Customer Service

Enrique was the best! I was a skeptical client, and he put me at ease. Kept me posted throughout.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All good. Cameron excellent.

My Experience

Thanks Cameron

Likely to Recommend

Repair Quality

Customer Service

My Experience