Caliber - Palm Springs - Oleander Rd

4.8 (527reviews)
94%
650 S Oleander Rd,  Palm Springs,  CA  92264

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (527)

My Experience

The staff at caliber collision were very kind and helpful. They were able to repair my car very quickly and walked through the whole process with me while keeping me updated with the repairs of my car.

Likely to Recommend

Repair Quality

The repair was phenomenal. Everything was completely fixed. The staff was nice and kept me completely updated throughout the whole process. They continuously texted me with updates and my car was fixed sooner than expected.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Caliber Collision were very courteous and professional and got the repairs on my wife’s car finished not only in a timely manner but earlier than estimated.

Likely to Recommend

Repair Quality

My wife and I are extremely please with the work done by the staff at Caliber Collision in Palm Springs. The repairs were finished four days early than estimated and Lois like new

Customer Service

My Experience

Absolutely amazing!! Everyone was on point communication was great. So happy

My Experience

Caliber Collision is the best auto repair shop I have ever used. Their customer service, professionalism, quality of work is A plus

Likely to Recommend

Repair Quality

The entire operation was so professional that I will never go to another collision repair shop in the valley

Customer Service

Excellent

Likely to Recommend

Repair Quality

My car look like new thank you for your teams great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

My Experience

1st class communication, I appreciate the update texts keeping me apprised of progress; friendly, kind and respectful communication style by all staff members; all capped off by a great looking van looking fresh off the showroom floor.

Likely to Recommend

Satisfied with all aspects of professional service

Repair Quality

Vehicle looks and runs like new

Customer Service

Excellent customer service throughout the process

Likely to Recommend

Repair Quality

The team was very good at communicating with me on the progress of my repairs. They worked efficiently with my insurance (Progressive) to move the process along.

Customer Service

Very pleasant and helpful from David and then Cindy.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service, explains everything and gives quick updates! Highly recommend

Customer Service

Thank you so much David Sandoval and tibby from front desk! Appreciate your kindness and understanding

Returned Clean

Likely to Recommend

Repair Quality

Great service,very helpful, wonderful job

Customer Service

Completely happy with the job, with the friendly service, with the whole Experiment

My Experience

Great service and happy with the results

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

David was my adjuster. I spoke to him three times out of the 26 days my car was in the shop and I did the rest of the calling to get an update was very disappointed. note My car wasn’t ready when I got there to pick up. I was told when I called that it was getting detailed and that I had to wait but when I got there, the car did not look like it was detailed. There was so much dust inside my car. I feel like they had. The windows rolled down the entire time they had it in the shop, also after picking up my car, I noticed I needed an alignment. I called and spoke to David. David said that the damage was done in the back, not in the front but that he was gonna talk to my insurance and that he would return my phone call which he did then he said for me to bring the car back and that they would have to keep my car for half a day and I said that’s not gonna work for me so I called the dealership and they said they would take care of it for me which I am thankful .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already told so many People how Wonderful they are! My car looks like nothing ever happened to it!

Repair Quality

Excellent Work!

Customer Service

The best, and fastest car repair we have ever had anywhere! Most Friendly, helpful, caring staff! Cindy and Tibby were very Special! I will never forget how caring and compassionate they were, took very good care of me after my no fault collision! The guys in the shop did an amazing job as well! Looks brand new! We highly recommend Caliber Collision Center, Palm Springs!

My Experience

Thank you to caliber collision for fixing my car so fast! Special thanks to and Tibby for being very professional, courteous and helpful. Car looks good as new, thank you!!

Likely to Recommend

Repair Quality

Great communication and Customer Service.

Customer Service

Likely to Recommend

Repair Quality

Felt as though I was not important. Missing a part and was not kept informed as to when it would arrive. I had to follow its progress.

Customer Service

David was not very friendly with regard to the missing part. Actually blamed me for providing the wrong part.

Returned Clean

My Experience

Everything was done so well, the service, the employees, the end result. It was a great experience, I’m very happy with everything. The lady at the front desk was great, I believe her name was Tisha. Also the estimator David Sandoval was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean