Caliber - Palm Springs - Oleander Rd

4.8 (538reviews)
94%
650 S Oleander Rd,  Palm Springs,  CA  92264

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (538)

My Experience

Only problem was app that kept me up to date when I would get my car was not updated and I called on the day it said I could pick it up @4 pm Jan 28th. Told by Juan it would not be ready till Fri 30th at 4pm. I told Juan I had Surgery scheduled on Friday 30th but he notified me @ after 8am 30th when I was in surgery to tell me the car was ready for pick up. I came to get the car even though I’m sure I could have gotten it on Thursday 29 th. This was his problem for not keeping the app updated. Very disappointed in his response.

My Experience

Great communication and service. The repair was done the RIGHT way, excellent fit and finish. Thank you.

My Experience

We had a very good repair experience Juan manager is amazing, was very helpful and made the process smooth and exceptional. Car came back earlier than expected and work was well done. Cindy and the customer service of the team are amazing and friendly .

My Experience

The job turned out very well. The truck looks very good again from the scratches. I put on my bumper thank you.

My Experience

Super people. Very efficient process. Quality work on the vehicle. I appreciated the frequent communication and updates. Very satisfied with the experience. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Great service. Very efficient and friendly staff. Communication along the way was helpful. I like the text option. Quality workmanship on the repair. Completed ahead of quoted schedule. All good! Thank you.

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Repair Quality

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Returned Clean

Likely to Recommend

Due to convenience of location. Friendly staff

Repair Quality

The quality of the repair is great and the car looks excellent. However, the windshield wiper fluid reservoir was not repaired as part of the job. Hoping this can be addressed.

Customer Service

The staff was friendly, there was a three-day delay in completing the repairs. Better communication around delays would improve the overall customer experience.

Returned Clean

My Experience

Likely to Recommend

Need to communicate better with customer

Repair Quality

The alignment and windshield needs repaired

Customer Service

Took it to another shop and it’s out of alignment and I have pictures of the rocks in road and side where we pulled off when he got out and started yelling at me all oissed off and sped off after exchanging information

Likely to Recommend

This will be my "go to" if I ever need work done again and I will recommend.

Repair Quality

This Caliber Collision on Oleander in PS was terrific. They kept me informed, drove me to the rental company, and finished my car earlier than estimated. I am very pleased.

Customer Service

Excellent.

Returned Clean

My Experience

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My Experience

Juan and the receptionist were very helpful and nice

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Repair Quality

Customer Service

My Experience

My Experience

These guys handled everything and i barely had to lift a finger! Friendly and helpful with all my questions. Most importantly- my car looked as good as new after

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Repair Quality

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Repair Quality

Above and beyond 😊 service. Might need to bring my car back in because of a random light that occasionally pops up. More on that when I get back to PS on the 2nd. Thanks! Juan 4152692328

Customer Service

Cool people. Funny.

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Customer Service