Caliber - Pearland

4.9 (4,058reviews)

97%

(832) 767-0398

3913 S. Sam Houston Pkwy E, Houston, TX 77047

97%

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3913 S. Sam Houston Pkwy E
Houston, TX 77047

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Get an AI powered repair cost prediction

Instant Estimate

About Caliber - Pearland

See Photos

3913 S. Sam Houston Pkwy E
Houston, TX 77047

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (4,058)

Sort By:
Newest
Rating

3,388 Customers Rated

5 Stars

71.6% Complete

(2905)
4 Stars

7.4% Complete

(299)
3 Stars

1.5% Complete

(62)
2 Stars

1.1% Complete

(43)
1 Star

0.4% Complete

(17)
< 1 Star

1.5% Complete

(62)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, friendliness, and attentiveness. Communication stands out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. A few customers noted minor issues such as cleanliness at pickup, occasional follow-up needed on small repairs, and isolated communication gaps, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... with a smile. Everything was explained throughly and the job was done in a timely manner. My car was presented to me clean and in perfect condition." Read more

"... process, and made everything easy to understand. the repair was completed on time, and my vehicle looks as good as new. i really appreciated the attention to ..." Read more

"... and efficient staff. Appreciate status updates . Car looks fantastic.. excellent workmanship Unfortunately, not my first time utilizing their services but once ..." Read more

"Every step from the front desk to the shop was excellent. Beginning with my first call office personnel were ..." Read more

"... times I have brought my truck to Caliber Collision, they have fixed it up so you could not tell it had been repaired and the performed the repairs faster than ..." Read more

"... so you could not tell it had been repaired and the performed the repairs faster than promised. Got to appreciate a place that under promises and over delivers. I ..." Read more

"... it was done. I was updated daily with the progress it was even ready before the promised time." Read more

"I was pleasantly surprised by the fast completion."

"It looks absolutely amazing and was completed in a timely manner"

"Great Customer Service and Timely Repairs"

"... spots that need to be cleaned more thoroughly but overall the shop did a great job and the communication was excellent!" Read more

"Great communication, great service, great timing."

"... with my service. Everything was straight forward, I was notified along the way of all the stages my car was going through. The staff where always friendly and ..." Read more

"missing communciation"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... with a smile. Everything was explained throughly and the job was done in a timely manner. My car was presented to me clean and in perfect condition." Read more

"... process, and made everything easy to understand. the repair was completed on time, and my vehicle looks as good as new. i really appreciated the attention to ..." Read more

"... and efficient staff. Appreciate status updates . Car looks fantastic.. excellent workmanship Unfortunately, not my first time utilizing their services but once ..." Read more

"Every step from the front desk to the shop was excellent. Beginning with my first call office personnel were ..." Read more

"... times I have brought my truck to Caliber Collision, they have fixed it up so you could not tell it had been repaired and the performed the repairs faster than ..." Read more

"... so you could not tell it had been repaired and the performed the repairs faster than promised. Got to appreciate a place that under promises and over delivers. I ..." Read more

"... it was done. I was updated daily with the progress it was even ready before the promised time." Read more

"I was pleasantly surprised by the fast completion."

"It looks absolutely amazing and was completed in a timely manner"

"Great Customer Service and Timely Repairs"

"... spots that need to be cleaned more thoroughly but overall the shop did a great job and the communication was excellent!" Read more

"Great communication, great service, great timing."

"... with my service. Everything was straight forward, I was notified along the way of all the stages my car was going through. The staff where always friendly and ..." Read more

"missing communciation"

Jimmy (GMC owner) reviewed 8/7/26

Ruben did an amazing job. Appreciate the warm welcome and swift turnaround..thanks for everything Caliber

Nicolas (Mercedes Benz owner) reviewed 8/6/26

Repairs from recent hail storm were completed recently. We are very satisfied with the service and end product.

Yilan (Honda owner) reviewed 8/6/26

Deasia (Toyota owner) reviewed 8/6/26

Lloyd (Ford owner) reviewed 7/31/26

Interior panel and wires loose that were attached to the back glass. I’ll bring the car in Monday to have it resolved. Should be an easy fix.

Marko (Kia owner) reviewed 7/31/26

I want to say thank you to caliber collision 0653. My experience with this caliber collision was perfect great communication, excellent service and most of all very friendly and can’t wait to give him another opportunity to fix another vehicle for me.

Kimberley (BMW owner) reviewed 7/31/26

Ruben and Christine were amazing!

Glen (Kia owner) reviewed 7/29/26

My wife appreciated the honesty and when she had a question it was answered promptly. Daughter is happy with the work on her vehicle.

Wife was the one that delt with the van and she has not complained once about anything during and once the van was completed. If she is happy ya'll must have awsome customer service and the work must have been excellent.

Kevin (Nissan owner) reviewed 7/28/26

Thomas (Toyota owner) reviewed 7/27/26

The car is beautiful.

Great interaction w/ office. Took care of car rental, etc..

Liang (Ford owner) reviewed 7/27/26

The repair took a little longer than expected. Everything else was fine.

Frequent updates on the repair process

Rebecca (Honda owner) reviewed 7/26/26

James (Ford owner) reviewed 7/23/26

Hector (Toyota owner) reviewed 7/22/26

Jeremy (Volvo owner) reviewed 7/21/26

Nicely done. Friendly and respectable.

Jennifer (Mazda owner) reviewed 7/20/26

Lisa (Cadillac owner) reviewed 7/18/26

It was a pleasure working with Rueben. He was very professional, patient and knowledgeable about all aspects of the repair process.

Thelma (Subaru owner) reviewed 7/17/26

Excellent customer service all around. Thank you!

Rebecca (Nissan owner) reviewed 7/16/26

I appreciate the messages with updates.

Amanda (Honda owner) reviewed 7/16/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - Pearland

Get an AI powered repair cost prediction

About Caliber - Pearland

Get an AI powered repair cost prediction

Reviews (4,058)

3,388 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0