Caliber - Pearland

4.9 (4,058reviews)
97%
3913 S. Sam Houston Pkwy E,  Houston,  TX  77047

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,058)

Likely to Recommend

Repair Quality

Ruben is the Best, he’s a great communicator. Listened and answers your concerns .

Customer Service

The lady at the front desk was informative and nice

Returned Clean

My Experience

My truck looks great and really appreciate the clear line of communication from Ruben!

My Experience

The two times I have brought my truck to Caliber Collision, they have fixed it up so you could not tell it had been repaired and the performed the repairs faster than promised. Got to appreciate a place that under promises and over delivers. I will recommend this shop to anyone needing their services.

My Experience

Thank you I’m very satisfied with your service Ruben explained me everything and he informed me on time very responsibly and respect thank you

Likely to Recommend

I will recommend

Repair Quality

Customer Service

It is an excellent treatment

Returned Clean

My Experience

Completely satisfied!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It started off a little rocky with the call center not calling me back to schedule the appointment. I called again and was immediately scheduled and then had EXCELLENT communication and updates from Vidal! He made the entire experience so seamless! Thank you to Vidal, the lady at the desk that greeted me on the first day when I walked in. I don’t like my car was in an accident, but so glad Caliber was the place to fix the issue(s).

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the great service and play by play communication on the progress of my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No issues, cannot tell accident happened

Customer Service

The customer service was truly outstanding - everyone I interacted with was so pleasant and patient. They did their best to expedite the work for me and gave me great advice. Vidal especially took my calls multiple times when I was checking in on progress for my repairs and even came in on his off day Saturday so I could get my car back early for a road trip. Truly truly so above and beyond, I was really impressed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great experience!

Customer Service

Returned Clean

My Experience

My Experience

Ruben, my assigned staff member was excellent. He kept me abreast from beginning to end via my choice of communication. From receiving my car from the towing company, acknowledging my rental car was reserved, to providing estimates of repairs, dates of when parts are expected to arrive, dates of repair completion, and updates or delays when warranted.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was extremely helpful, kind and patient.

My Experience

Although this is my second time having my car repaired at your shop the work done has always been outstanding.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean