Caliber - Pearland

4.9 (4,068reviews)
97%
3913 S. Sam Houston Pkwy E,  Houston,  TX  77047

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,068)

Likely to Recommend

Repair Quality

I was so pleased with the new repairs. My suv looks so new off the lot! Ruben was extremely professional, knowledgeable, detailed oriented, patient with all my questions and friendly!

Customer Service

They were professional, accurate and detailed with explaining the process.

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Repair Quality

Customer Service

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Repair Quality

Great customer service overall. Thank you

Customer Service

Returned Clean

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Repair Quality

So far everything is ok I hear a little rattle sometimes but I’m trying to see if it will go away. The gentleman that took care of me was excellent kept me updated and was very informative. Thanks

Customer Service

He was very nice and kept me updated throughout the process.

Returned Clean

My Experience

Everyone was friendly and made the entire process easy and straight forward

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Repair Quality

Customer Service

My Experience

I always used Caliber Collison for all my repair..and I was never disappointed about my services...I will always refer Calibrer Collison to anyone I know need service!!! And thanks so much for your speedy service and your customer service and mostly thanks to Ruben Pena for his great service and keeping me updated on my repairs and service...

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Five star service from scheduling to pick up! The receptionist was informative with explaining each step in the process along with taking care of my car rental pick up and drop off. Ruben reviewed the assessment process and approx timelines then explained the work done upon pick up. I never felt rushed and appreciated the excellent customer service. Receiving text messages on the repair status was helpful. Very satisfied with the repairs and appreciate there is a lifetime warranty. I would highly recommend Caliber Collision.

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Customer Service

My Experience

I had an amazing experience at Caliber Collision thanks to Vidal! He went absolutely above and beyond from start to finish. His communication was clear, timely, and honest, and he made the entire process stress-free. Vidal took exceptional care of my vehicle and made sure every detail was handled perfectly — you can truly tell he takes pride in his work and cares about his customers. I also want to highlight Christine at the front desk. Her customer service skills are exceptional. She was warm, helpful, and incredibly professional, making the check-in and follow-up process effortless. You genuinely have a great team here. Highly recommend Caliber Collision because of Vidal and Christine!

Likely to Recommend

Repair Quality

I had an amazing experience at Caliber Collision thanks to Vidal! He went absolutely above and beyond from start to finish. His communication was clear, timely, and honest, and he made the entire process stress-free. Vidal took exceptional care of my vehicle and made sure every detail was handled perfectly — you can truly tell he takes pride in his work and cares about his customers. I also want to highlight Christine at the front desk. Her customer service skills are exceptional. She was warm, helpful, and incredibly professional, making the check-in and follow-up process effortless.

Customer Service

Returned Clean

My Experience

They were very attentive and communicated all updated fast would highly recommend

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Repair Quality

Customer Service

My Experience

Likely to Recommend

And I would take my cars as well.

Repair Quality

All work looks good.

Customer Service

I had to the insurance myself for the rental extension.

Returned Clean

My Experience

Best service 100%

Likely to Recommend

Will definitely recommend Caliber Collison to a friend and/or colleague. You all are the BEST!!

Repair Quality

Ruben was AWESOME; consummate professional; excellent customer service skills

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great customer service from all persons on staff.

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Repair Quality

Everything was great! All Of the staff! The body work and rental service.

Customer Service

Returned Clean

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Repair Quality

Almost perfect

Customer Service

All employees very professional and nice

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They have done a great job for my Hyundai. Thank to the Pearland Caliber Collision Team.

Customer Service

They have done a great job for my Hyundai. Thank to the Pearland Caliber Collision Team.

Returned Clean

My Experience

All staff was very professional & nice I had contact with. A superb job was done on my vehicle & in a timely manner. I, also, loved how they keep you updated during the entire time of the repairs as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean