Caliber - Pelham

My Experience - 5.0/5.0 -

Great communication throughout the repair. I was hesitant to use the insurance company’s recommendation, but the repair looks like new and was done even sooner than the estimated time!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Repair looks great, a little disappointing that a different bumper was used that does not match the original

Customer Service - 5.0/5.0 -

Everyone was extremely helpful and communication throughout the repair was great

Returned Clean

Likely to Recommend - 5.0/5.0 -

I've told multiple people I use Caliber and recommend it every time.

Repair Quality - 5.0/5.0 -

Have used Caliber for multiple cars now and they do great work. They communicate very well.

Customer Service - 5.0/5.0 -

Great communication, able to answer any and all questions.

Returned Clean

My Experience - 5.0/5.0 -

They did a wonderful job and everything was handled in a timely manner. They kept us updated thought out the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great, from the employees to the communication to the repairs.

Customer Service - 5.0/5.0 -

Terrific

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great care of vehicle with excellent communication

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Excellent staff!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber did great and my bumper looks brand new! Thank you for all the updates along the way!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Car was not cleaned up completely after work. Rear tire, rear door well roof covered with white dust. There were broken plastic pieces inside rear hatch. Yellow progress sticker stuck to front passenger seat. The repair work looks good. Per David, I understood the repair would be one day and go to paint the next day unless parts needed. Seemed to take many more days which was not communicated. It was a new car and I was just anxious to get it back. Everybody was very professional. Other than the clean up, I would use them again.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and quick service

Customer Service - 5.0/5.0 -

Very responsive

Returned Clean

My Experience - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

“I truly appreciate the team at Caliber Collision for their kindness, patience, and professionalism. Despite a parts delay, they kept me well informed and made sure everything was resolved quickly. My car looks fantastic, and I am grateful for the excellent service from start to finish.”

Likely to Recommend - 5.0/5.0 -

I'm telling everyone I know

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fast and courteous.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and courteous

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0