Caliber - Pelham

4.8 (951reviews)
95%
2561 Pelham Pkwy,  Pelham,  AL  35124

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (951)

My Experience

Thank you for the swift turnaround on getting my vehicle back to me. Every person I encountered was professional and courteous in person or via telephone. Please keep UP the great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am extremely pleased with the work completed by Caliber Collision. From start to finish, the entire process was handled with professionalism and excellent customer service. David kept me informed throughout the repair process and provided regular updates on the status of my vehicle. He took the time to address every concern and ensured I understood what was happening each step of the way. His communication and attention to detail gave me confidence that my vehicle was in good hands. The quality of the repairs exceeded my expectations, and my vehicle looks great. I truly appreciate the professionalism, dedication, and customer-focused approach demonstrated by David and the entire Caliber Collision team. Thank you to the wonderful staff at Caliber Collision for making this experience smooth and stress-free. I highly recommend your services.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job! Highly recommended.

Likely to Recommend

I love Caliber shop

Repair Quality

Highly recommended

Customer Service

Keep up the good work

Returned Clean

My Experience

I’m super happy and pleased with the service provided, everything was smooth, good communication, updates, quick and the job look very good. David was on top of everything and always respond all the questions I have, Thank you again and I’ll pick caliber again

My Experience

I would definitely use this location again and this business I was thoroughly impressed with the care and time taking my vehicle and the communication. They definitely get an A+.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall very good experience

Customer Service

My Experience

Great service from start to finish

Likely to Recommend

Repair Quality

Great customer service and employees

Customer Service

Love this place

Likely to Recommend

Repair Quality

I had a great experience. Everyone was very friendly and easy to communicate with.

Customer Service

Everyone I talked to was knowledgeable about their jobs and answered any questions to the best of their ability.

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Repair Quality

Customer Service

Returned Clean

My Experience

Wade and the team were very nice and helpful. Gave nice updates throughout the process and went above and beyond to make things right

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone was polite and I just picked it up but it looks great !

My Experience

You done a great job on our SUV. You got it done in a quickly manner.

Likely to Recommend

I would recommend family and friends

Repair Quality

Very prompt getting our car fixed. Thank for yall

Customer Service

My Experience

I feel Matt kept me updated and his team did a good job on my car.

My Experience

I just wanted to say how pleased I was with my recent repair experience. The team was professional, communicative, and made the entire process smooth from start to finish. My vehicle looks great, and you can tell pride was taken in the work. Please pass along my appreciation to everyone involved for a job well done. Thank you for the excellent service!

Likely to Recommend

I will recomend Caliber to anyone I know or see that needs auto body repairs

Repair Quality

Best Service I have ever had in 30 years! Very professional. Great Updates etc! The Repairs were so Awesome! Never had work done this Good! Caliber is the Best I have ever used

Customer Service

Customer Service was Wonderful

My Experience

I was very pleased with the work they did on my Chevy Tahoe, and the turnaround time was fantastic. I never thought I'd be able to get my car back so quickly, so they did an excellent job.

Likely to Recommend

Repair Quality

I was very satisfied with the work that was done on my car, and the time it took was unbelievable. Although I thought it would take at least 4 to 5 weeks, it didn't. I will recommend Caliber Collision to everyone I know who needs body work.

Customer Service

Returned Clean