Caliber - Pelham
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I was recommended by a friend. So I will definitely recommend them to anyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks amazing. Like nothing ever happened. Thank you guys so much for doing such an amazing job!
Likely to Recommend - 2.0/5.0 -
I really didn't like the miles and tires thing
Repair Quality - 1.5/5.0 -
My car had 47 miles more than when I left the car to be repaired. Moreover when I picked the car up the flat tire light was on, I had to fix the tire because it had a nail in it. The service was okay but they fixed the bumper and we can tell that the bumper was repaired.
Customer Service - 2.5/5.0 -
They sent me message pretty much everyday saying what job they were performing on the car. No complaints right there
Returned Clean
My Experience - 5.0/5.0 -
Repairs were finished earlier than promised and everything looks perfect. Everyone was professional and courteous. I would highly recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased!! The service was great All 5 stars Definitely recommend!!
My Experience - 5.0/5.0 -
I was kept well informed about progress.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint match is good for a 20 year old truck.
Customer Service - 5.0/5.0 -
Explained every step of the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got weekly phone calls about the status of my car. They were great to work with. The relationship with Enterprise was fantastic as well and made it easy for me to get a rental and return the rental. If I could put a 15 on satisfaction I would.
My Experience - 5.0/5.0 -
Thank you so much for your hard work; the repairs look beautiful and top caliber.
Likely to Recommend - 5.0/5.0 -
Would recommend Caliber to anyone needing repairs on their vehicle for any need.
Repair Quality - 5.0/5.0 -
The service was amazing and I absolutely recommend Caliber for all repair needs.
Customer Service - 5.0/5.0 -
Bradley was amazing and I loved the updates along the process of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bradley made my experience from beginning to end awesome!
Customer Service - 5.0/5.0 -
The lady at the front desk and Bradley were on point.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I do not like to do recommendations because the treatment may not be the same for them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Still waiting on headlight to be fixed
Customer Service - 4.0/5.0 -
Customer service was fine and responsive but work isn’t done yet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We were VERY impressed. Especially with David
Likely to Recommend - 5.0/5.0 -
Thorough service and pleased with the outcome.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication from Caliber each step along the way. I’ve thankfully never had to go through a car repair, but they did an excellent job! Two thumbs up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I called to follow-up to see if the car would be ready. The response was like I was harassing her. Turns out the car was not ready the day it was promised
My Experience - 5.0/5.0 -
They were fast and kept me updated along the way. Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All were friendly and kept me updated and repairs were done fast.