Caliber - Pelham
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Those was the best customer service and communication that I have ever experienced. The entire team was friendly and very helpful from start to finish. I will recommend Caliber to anyone I know that needs repair work. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired like the accident never happened.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great! Glad y’all were able to fix the damage to my car and in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The quality of work is very good and the front office staff’s are friendly. But I’ve one complain, my car was having full tank gas but, yesterday when I was picking I found the gas was reading 1/4 of the tank. I don’t know what happen to the rest of the gas. I don’t think my car was driven while on your shop, please try to investigate so that if one of your staff is trying to develop bad behavior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new and I was back in my car in two weeks. They also had it washed and shiny for me on the day of pick up. GREAT JOB TEAM! 👏🏾
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This process was very frustrating and exhausting. I took a chance with how they were recommended but will not be returning if needed.
Repair Quality - 4.0/5.0 -
The repairs were what was needed, quality lacked in other areas
Customer Service - 1.0/5.0 -
I’ve had no communication with Caliber Collision until this survey.
Likely to Recommend - 5.0/5.0 -
Hopefully won’t need a collision repair again
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 4.0/5.0 -
I tried calling a few times during the day but no answer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality and fabulous service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, great work
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair was excellent. Customer service was excellent.I was kept informed very timely.
My Experience - 5.0/5.0 -
Great communication. Was so impressed with how clean the car was when I picked it up. Was not expecting this and was so nice after a stressful event. Great job and highly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No problem at all. It was a great experience, I was kept in the loop of all the repairs.
Customer Service - 5.0/5.0 -
Everyone was really nice and helpful!