Caliber - Pelham
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job on my repairs and even detailed the car when they were finished. Communication was consistent and my vehicle was ready when they had estimated. Great experience, would recommend them to friends and family.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber personnel were great. Questions and concerns were addressed quickly. Repairs looked good. Thanks for you help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber did a very nice job with the repairs. Their employees were knowledgeable, curious and completed repairs that are satisfactory. Thanks for your help.
My Experience - 0.0/5.0 -
The car looks fine so far but communication was lacking throughout the experience. My repairs were postponed 3 times. I could tell that the staff was getting annoyed with me when I just wanted proper and consistent communication/information.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jake and terry were fantastic We were extremely pleased !!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Jake made sure it was done correctly
Customer Service - 5.0/5.0 -
Jake and front desk person terry were excellent
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people who stayed in touch about the progress. Truck looks great and repairs were done well. I appreciate all they did and how they kept me up to date. Penny Garzarek
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job on the truck - I had a pet carrier inside the truck that is missing. And the window on the passenger side does not go up and down from the driver side.
Customer Service - 5.0/5.0 -
Super nice, kept in touch about the progress.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Jake has been great but they've had my truck for two months something broke in the engine while they had it and now it's been back 3 times for repairs and the tow truck picked it up today but I'm basically stranded an hour from home not really sure how I'm going to get back home today
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done well, and faster than expected. All staff I interacted with were friendly, professional, and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great customer service and my vehicle was ready a WEEK early! They were amazing!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 3.0/5.0 -
No comment
Repair Quality - 2.5/5.0 -
Rear seat extra dirty!
Customer Service - 5.0/5.0 -
Receptionist very courteous and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks to caliber collision. Yall did a great job on my 2022 Honda Accord
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
We haven't received the car back. Understand a supplimental claim regarding the rear passenger door is awaiting approval or denial from Liberty Mutual. David has submitted photos to Nick at Liberty.
Customer Service - 3.5/5.0 -
David Nichols has been excellent to work with.