Caliber - Pelham

4.8 (951reviews)
95%
2561 Pelham Pkwy,  Pelham,  AL  35124

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (951)

My Experience

Loved how fast and professional they handled the whole repairs and inspection. Got sms updates during their whole repair processes and was texted wince it was completed. Wasn’t able to pick up the same date and accommodated my daily schedule for pick up. I love their hospitality, very professional, and informative..

Likely to Recommend

Repair Quality

Vehicle is brand spanking new. Like nothing ever happened . Love it and very fast repairs

Customer Service

Very polite and informative

Likely to Recommend

Repair Quality

Excellent service and excellent communication!

Customer Service

Awesome!

My Experience

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Repair Quality

Customer Service

My Experience

I took nearly 3 months. Much longer than necessary. They missed every target date…

Likely to Recommend

Again, initial quality seems to be good. They just don’t deliver on time.

Repair Quality

Still need to give the repair a little while longer to verify the quality.

Customer Service

Initial quality looks good, it just took entirely too long.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

My vehicle was not taken care of properly as well as the old parts were stolen by your employee. I have been asked to come over 20 miles twice after the half done job. This doesn’t make sense. I’m totally dissatisfied. Would give a zero if I could.

Customer Service

Returned Clean

My Experience

I really appreciated the friendly, helpful service that I received at Caliber. Quality of the repair was also outstanding. They treated the vehicle as if it was their own.

Likely to Recommend

I don't usually give recommendations but Caliber may be an exception. They are excellent.

Repair Quality

Customer Service

Returned Clean

My Experience

Great job looks clean fast service very friendly! A+

Likely to Recommend

Repair Quality

Excellent communication looks great friendly service

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great communication, professional, and fast. I will definitely bring all of our cars back here if they were to need service again.

Likely to Recommend

Repair Quality

Excellent customer service and workmanship!

Customer Service

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Repair Quality

David was amazing , was very informative and friendly. Front end staff was very friendly and made the transaction go smooth and swiftly. I would certainly use Caliber again !

Customer Service

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Would use again

Repair Quality

Customer Service

Good detail. Nice folks

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Repair Quality

Customer Service

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Repair Quality

Good job

Customer Service

Great help

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service