Caliber - Pelham

4.8 (951reviews)
95%
2561 Pelham Pkwy,  Pelham,  AL  35124

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (951)

Likely to Recommend

Seems to be a well run and skilled organization

Repair Quality

Only disappointment was took a bit longer to get car than I preferred. Otherwise all was perfect!

Customer Service

My Experience

It was a great experience, I would definitely recommend them to anyone needing auto collision repair. The workmanship was very good, and I also noticed that my car was cleaner when I picked it up then when I dropped it off. Thank you!

Likely to Recommend

Repair Quality

Caliber Collision in Pelham, Alabama gave exemplary service.

Customer Service

Prompt, very helpful service

My Experience

From start to finish, this company is top notch. My car is better for having their care!

Likely to Recommend

I have a teenage son!!!!

Repair Quality

Great service. Felt completely looked after from start to finish.

Customer Service

Office staff were super nice and helpful. They really added to the overall experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am very satisfied with the repairs. My car looks great!!

Customer Service

Jake kept me informed during the entire process and answered all of my questions.

My Experience

Staff were great! The repairing job was done superbly!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great team and personnel in Pelham

Customer Service

Returned Clean

My Experience

Diane and her staff took great care of me throughout the time my car was being repaired and kept me updated on each new development. I highly recommend them!

My Experience

First and foremost I looked at the reviews before I bought my car into caliber and it was so many great reviews that I couldn't say no I bought my car in there because it was hid in the front by a deer when I tell you that my car look brand new after I got it back it's an understatement I really appreciate caliber collision for doing my car I don't think I would ever go anywhere else thanks caliber collision

Likely to Recommend

Absolutely they are the best

Repair Quality

Totally satisfied as an understatement when I received my vehicle back to me it looked like a brand new car they detailed it outside as well as inside thanks caliber you are the best

Customer Service

Customer service was awesome they called me made me an appointment to bring my car and when I got there they instructed me on everything that was supposed to happen didn't leave anything out was very thorough and detail very friendly

Likely to Recommend

Repair Quality

Customer Service

After 4 months of awaiting a backordered liftgate, when it became available Caliper Collision repaired it in quick time and it looks like it was never damaged.

My Experience

Your attention to detail was awesome. Everyone was polite and respectful. Communication was awesome. I always knew where you were with my repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were great as far as how quick they fixed it and how they communicated with me. Excellent customer service!

Customer Service

My Experience

Everything was overall good, better than pre collision conditions. All that i have a problem with is the headlight alignment not being correct. The replaced headlight points 1 foot lower at a 50ft range than the right

Likely to Recommend

Caliber was so great to work with. From the moment I walked in the door, the process was effortless. Jake was nice and kept me updated throughout the repair process, and repairs on my car were done 2 days early. I am very pleased with the outcome, and would definitely use Caliber again.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took too long and 2,000 miles were on car after repair. I don’t understand that.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service great timing

Customer Service