Caliber - Pelham

4.8 (951reviews)
95%
2561 Pelham Pkwy,  Pelham,  AL  35124

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (951)

My Experience

Excellent customer service, the vehicle looks like new, clean like from the dealership

Likely to Recommend

Repair Quality

Excellent customer service and care

Customer Service

Excellent

Likely to Recommend

Repair Quality

Very professional

Customer Service

My Experience

Everyone was very professional and welcoming. Having your car fixed can be a stressful time, but everyone at Caliber Collision made my process simple and always kept me informed, and the repairs on my car look amazing. Highly recommend this place for your auto repairs.

Likely to Recommend

Repair Quality

Very nice people.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great work on the repair and we were kept regularly advised during the repair

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent overall experience with Caliber

Customer Service

Good service from the front desk and good updates from the service manager

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision was amazing. They made me aware of everything going on with my vehicle. The customer service was A1. I was very pleased. Thank you.

Likely to Recommend

Repair Quality

Their service is amazing. They also have great customer service. I was very pleased with my vehicle.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were very helpful, prompt, kept me informed and did an excellent repair job.

My Experience

I 100 percent loved the customer service of Christina and David that I encountered!! David was great at keeping me informed of my progress!! I feel like they went way above and beyond to take care of my car!! I loved the experience and I loved how I was treated. I would definitely recommend them out to friends for repairs.πŸ€—πŸ˜Š

Likely to Recommend

Repair Quality

My experience with this company was above and beyond.

Customer Service

Returned Clean

My Experience

Everybody was very informative and friendly. I felt like I could trust them with my car.

Likely to Recommend

Repair Quality

Customer Service

Everyone was very friendly and professional, explained the process and it went exactly as expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

They did an absolute excellent job. It looks brand new and they were super nice and timely! Best experience ever from a body shop. The facility is also very nice. Love the brand new building and the location is ideal.

Likely to Recommend

They were good

Repair Quality

Looks like new (the part)

Customer Service

Everything was great, car looks good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did great work.

Customer Service

Everyone was fantastic, great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean