Caliber - Pelham
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very great communication and helpful in every stage and every question.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for all of your help and answering all of my questions from before I dropped off my car to when I picked it up!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I'm really undecided at this point considering this is my first interaction with you guys and I'm not happy at the moment but that doesn't mean things won't change
Repair Quality - 0.5/5.0 -
My front end has a wobble that it didnt have prior to the accident and i would like to have it looked at...
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience from start to finish. Would definitely recommend Caliber to anyone.
Customer Service - 5.0/5.0 -
Too notch! I really appreciated the daily communication on the status of my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Wade, your representative did a nice job and work with me to replace a couple of additional items great employee
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second experience with Caliber. Great work. I'm satisfied.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would say I would be very likely to recommend the shop, but with the caveat the repaired items might not have the same fit and finish as the car originally had. Which may be expected considering this isn't happening at the factory that made the vehicle.
Repair Quality - 3.5/5.0 -
While most of the repairs were done very well. A few fit and finish items were lacking full satisfaction. The body panels have some gaps that didn't exist before, one is particularly noticeable. And then the driver side view mirror has an issue where at interstate/highway speeds, the mirror in the assembly housing shakes and vibrates, such that it is a little difficult to see and make judgement calls how close other cars on the road are to me.
Customer Service - 4.0/5.0 -
When I tried to call and talk to someone about my concerns or issues, I've had trouble getting in touch with them.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 3.5/5.0 -
I wish there had been more communication about the work and completion dates. I felt like I was chasing updates
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0 -
Overall excellent service
Repair Quality - 5.0/5.0 -
Couldn’t have done it better
Customer Service - 4.5/5.0 -
No issues here
Returned Clean
My Experience - 5.0/5.0 -
Very professional.Caliber is number 1 in USA
My Experience - 5.0/5.0 -
fantastic job very happy with the service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! Staff went out of their way to get our car returned on time by bringing the car to us. We were very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with service and customer support!
Customer Service - 5.0/5.0 -
The team brought my car to my house so that we would have the car when it was promised.
My Experience - 5.0/5.0 -
The ease of drop off, receiving periodic notifications, and pickup was pleasantly surprising for us. Thanks for taking care of my car and bringing her back to life...
Likely to Recommend - 5.0/5.0 -
Absolutely 💯
Repair Quality - 5.0/5.0 -
I was not expecting such a speedy turnaround. There are a few screws loose around the tires, but overall, Well Done. Thank you!
Customer Service - 5.0/5.0 -
Courteous and Professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!! Great turn around time!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated receiving updates throughout the process. Quality work!