Caliber - Pennington

4.8 (2,902reviews)
98%
65 Route 31 N,  Pennington,  NJ  08534

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,902)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision in Pennington for outstanding service quality, proactive communication, and timely repairs. Many highlight that their vehicles were returned looking brand new, with numerous reviewers pleasantly surprised by complimentary interior and exterior cleaning. The team is widely commended for keeping customers informed at every stage of the repair process through texts, calls, and app updates. Repairs are frequently completed ahead of schedule, and the seamless coordination with insurance companies and on-site rental car services is repeatedly appreciated. A few customers noted occasional delays and wished for more proactive communication around those, while one mentioned a minor issue with a repair detail. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends Caliber Collision for its professionalism, quality craftsmanship, and customer-first approach.
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"... knowledgeable and skilled and very good at communicating. The car looks like new. After I got the car home and noticed a small issue with the electronics, the team ..." Read more
"Such professional courtesy & expertise that went above & beyond the required needs of our repair. Our car ..." Read more
"... rear passenger door and the panel behind that door. Caliber Collision did an impeccable job undoing the damage to this less than one year old SUV and I am very ..." Read more
"... outside and shocking they had cleaned the inside. Polished my dashboard and vacuum and cleaned all my mats. I was so grateful I called to thank them for doing ..." Read more
"Caliber Collision did a terrific job on my car. They kept me informed regularly about their progress. They ..." Read more
"I appreciated the communication via text so I knew the progress and an estimated time of completion- the ..." Read more
"Looks great, and great communication from Caliber every step of the way"
"... great—friendly and helpful throughout the process. However, communication from the claim advisor could have been more consistent and detailed to keep me better informed ..." Read more
"The only small thing I would've liked was proactive communication about the delay when my car wasn't ready on the estimated date."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent repair job and completed faster than expected

My Experience

under promised and over delivered

My Experience

Picked up vehicle today, three days earlier than expected. All good.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very quick service.Very good at updating staus of repair. Been there before asnd result excellant

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Excellent service

Repair Quality

Very. Efficient and always kept us updated

Customer Service

Very hands on

My Experience

I highly recommend Caliber Collision! You have worked on repairing at least three of my cars with one being new about three months old and you did a phenomenal job on repairing the car after a tree fell on the sunroof. Thank you!!!

Likely to Recommend

I would recommend Caliber to anyone needing repairs

Repair Quality

Very satisfied

Customer Service

The staff there are friendly and answer questions

Returned Clean

My Experience

The repair was excellent as expected. But what I especially appreciated was Blake and his crew keeping me up to date on the progress of that repair from start to finish. Made our planning much easier. Great job!

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Repair Quality

Customer Service

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Good and thorough service

Repair Quality

All completed exceptionally well and professional and courteous staff

Customer Service

Exceptional customer service

My Experience

Great work

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I understand it can take time but the screws were not on the bottom of my car when they said it was ready so that ended up falling off while driving on the highway. I had to take my car to get fixed again.

Customer Service

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Repair Quality

Customer Service

My Experience

Great communication through the entire repair process, work was completed to a high satisfaction level, the rental car process was seamless and convenient. Friendly service all around.

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Repair Quality

Customer Service

My Experience

Caliber did a great job! The whole team was very attentive and efficient.

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Helpful and attentive

Returned Clean

My Experience

Shoutout to Fran for helping me from beginning to end, she’s the reason I had a such a good experience. She has exceptional customer service. Also the repair was very quick & the process was easy & I have no complaints.

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Repair Quality

Great work and service.

Customer Service

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Repair Quality

Customer Service