Caliber - Pennington
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Before I made an appointment, I spoke on the phone and explained the issue that needed to be fixed; a lock cylinder on my driver’s door. I submitted it to insurance as a lock cylinder repair. I made an appointment, filled out the online form as needing a lock cylinder repaired on my driver’s door. Dropped my car off after hours, filled out a form to repair the lock cylinder. I had unrelated damage to my bumper. They fixed my bumper and not my lock cylinder. On top of that, they were contacting the wrong number the entire time! They got the phone number from insurance supposedly - but I filled out the drop off form with two numbers (mine & my husband’s), as well as the online form. Clearly there is something off with the database and communication. Bumper looks great so they did good work. Unfortunately for them, it wasn’t the issue that was supposed to be resolved. Hopefully insurance doesn’t give them a headache.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job executed well!!! -appreciated that we were kept informed frequently via email about status of repairs!!!! Returned the vehicle to us in excellent condition and completely cleaned inside and out! Would highly recommend them !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would give a 20 rating if I could!
Customer Service - 5.0/5.0 -
Blake was so honest and caring.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very pleased with the repair services provided by Caliber Collision. The team at the shop in Pennington, NJ is knowledgeable and skilled and very good at communicating. The car looks like new. After I got the car home and noticed a small issue with the electronics, the team responded immediately, came to my house to pick up the car then returned it the same day with the problem fixed. I have already asked them for a quote on an issue with our other car. I’ll gladly recommend their service to friends and family.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm so thankful that they kept me informed about the progress of my car when I saw the car I was so happy I just had to give Blake and the young lady a big big hug 🫂 if you could see me now I'm still smiling thank you
Likely to Recommend - 5.0/5.0 -
I'm already talking about you guys I've gotten all kinds of looks and questions
Repair Quality - 5.0/5.0 -
Very very good
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
good communication and car looks great
My Experience - 5.0/5.0 -
Gotta say. I have little experience with having to take my car to a repair shop. But you guys seriously impressed me with the timeliness, and quickness of getting this repair not only done. But done proper! Endless thank you’s to all the staff that dealt with my car and I!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate that Blake kept a regular update on progress of repair. The repair job looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Agent was responsible with keeping up on communication via chat platform until delivery of car. Please make sure agents are allowed to keep up with customer within first week post delivery of repair. Radio/sound system started to make odd screechy high pitch audio the afternoon that I picked up car. I sent a note about it via the same chat app but no reply back from agent. Fortunately, car stopped producing that noise in the morning.