Caliber - Phoenixville - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Explained all details in easy to understand manner. Great attitude to ease fears of unknown
My Experience - 5.0/5.0 -
Keep me updated on the progress of my Audi,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 4.5/5.0 -
Nice work
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Caliber was very efficient and easy to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and quality repair work. It was promised the August 24th but called that day and said it needed additional work due to a part not fitting correctly. I appreciated that they were thorough in the work performed and did not just to pass it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job well please
Likely to Recommend - 5.0/5.0 -
Yes I will those guys are very alsome
Repair Quality - 5.0/5.0 -
They did a alsome job
Customer Service - 5.0/5.0 -
They were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a pleasure to work with Jen and Kristi at Caliber West. They were super pleasant and knowledgeable and arranged for a rental. When I needed my car to be completed a few days early they were able to make it happen. A big thank you.
Likely to Recommend - 5.0/5.0 -
It was a great experience
Repair Quality - 5.0/5.0 -
Caliber did an excellent job. They coordinated with my insurance company and my schedule. The car looks beautiful. It was a pleasure dealing with two women who were positive and friendly. The workmanship was high quality.
Customer Service - 5.0/5.0 -
Jen and Kristi did a great job informing me about the process of getting my car fixed and using my insurance.
My Experience - 5.0/5.0 -
Yes, I was completely satisfied. There was prompts and constant communications. I was updated and Megan was very thorough explaining every step of the way what was going to be done? I really appreciate collision.
My Experience - 5.0/5.0 -
Megan & Jen at Caliber in Phoenixville are so friendly and keep you updated on status of car & happy to answer any questions. I would never take my car anywhere else. 10/10 in service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had to return to reconnect side mirror for blind assist and re-attach driver side door handle properly.
Customer Service - 5.0/5.0 -
Jen , Christy, and Meghan were superior ! They went above and beyond in scheduling and updating me on progress of repairs. They also were so accommodating in scheduling the side view mirror and door handle adjustments. They were so friendly , professional and knowledgeable !
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The staff at caliber collision were amazing and very amusing.
My Experience - 5.0/5.0 -
UN-REAL!! I was blown away with the service from the initial contact, straight through to completion of service! The girls up front Kristi and Jenn were FANTASTIC!! Very warm and welcoming, beyond sweet! Hilarious too, if you just take a moment to give them the same kindness they show to you. This location turned around a complete windshield replacement in UNDER 48h after I pleaded with them that school was about to start and I'd need my vehicle back to lug my kids to and from. DONE!! They ordered the new glass windshield, had it transported to the shop, AND installed without a hitch and top notch communication along the way. Bonus, they got my vehicle back to me WITH the weekend to spare! My vehicle was returned to me CLEAN and was provided a fresh wash! Thank you so so so much Jenn & Kristi!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
UN-REAL!! I was blown away with the service from the initial contact, straight through to completion of service! The girls up front Kristi and Jenn were FANTASTIC!! Very warm and welcoming, beyond sweet! Hilarious too, if you just take a moment to give them the same kindness they show to you. This location turned around a complete windshield replacement in UNDER 48h after I pleaded with them that school was about to start and I'd need my vehicle back to lug my kids to and from. DONE!! They ordered the new glass windshield, had it transported to the shop, AND installed without a hitch and top notch communication along the way. Bonus, they got my vehicle back to me WITH the weekend to spare! My vehicle was returned to me CLEAN and was provided a fresh wash! Thank you so so so much Jenn & Kristi!
My Experience - 5.0/5.0 -
Jen at the front desk was always pleasant to talk. She is very positive and customer-oriented employee. Sheldon always kept me in the loop of repair process. He is an excellent manager. This location is not my first time that my car was repaired. They provide a great quality auto repair service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication. Appreciated all the updates throughout the entire process.
Customer Service - 5.0/5.0 -
Everyone was very friendly, efficient and knowledgable.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great outfit, everything was flawless
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Personal were great, pleasant people