Caliber - Phoenixville - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the replacement of the drivers door window. The car was returned to me in extremely clean condition. The repair was completed in a reasonable amount of time.
Customer Service - 5.0/5.0 -
Extremely helpful and courteous.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very friendly and communicated very well the whole time they had the vehicle.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vinnie did great work on the car and it looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy experience and great work.
Customer Service - 5.0/5.0 -
Minor issue fixed promptly and with a smile
Returned Clean
My Experience - 5.0/5.0 -
Car was returned in clean condition. Customer service was pleasant, informative.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Caliber did a nice job repairing the vehicle
Customer Service - 3.5/5.0 -
Said they would call 2x per week with updates. They never called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was attentive and at many times so helpful I didn’t have to do anything but hand them the keys. Jacqulyn Puccio was so good at her job I expect her to own the company one day.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Friendly fast fair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great inside and out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber team was great. Vehicle looks perfect. Travelers’ was responsive.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Right is right. Better job than I could do!!!
Repair Quality - 4.0/5.0 -
The job was a difficult undertaking as it would require cutting the rear door post and matching the finish which was black to both the post inside and out as well as the roof which both required welding into place. This was not a simple quarter panel to be R/R and paint. This could only be done with a degree of talent I've come to expect by these artisans.
Customer Service - 3.5/5.0 -
The only reason I cannot give a higher rating was there was a difficulty with getting the parts necessary to do the job. This caused a delay in the job being finished but to be fair this is facing almost anyone who needs parts these days.
Returned Clean
My Experience - 5.0/5.0 -
I looked it over, it looks great. Good paint color match, I'll take a better look wen it's in the sun, that's wen the gold color shows. Truck is clean, runs good, no noises wen I hit a bump. I'm so glad u got it done sooner than expected, ty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything is all good, looks good, runs good, no issues, ty
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They seem to be very professional and easy to work with and we are very pleased with the results
Likely to Recommend - 5.0/5.0 -
I already did!
Repair Quality - 5.0/5.0 -
I thought the car was done very nicely, including cleaning before returning to us
Customer Service - 5.0/5.0 -
Folks were very open and helpful - each person I spoke with was forthcoming and approachable, and also had warned us that there could be delays due to supply chain issues
My Experience - 5.0/5.0 -
I liked how I was emailed updates on the status of my vehicle. The finished product looks really great.