Caliber - Pittsburgh - Babcock Blvd

4.9 (1,167reviews)
97%
1919 Babcock Blvd,  Pittsburgh,  PA  15209

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,167)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the convenience of regular text and email updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and repairs completed to a high standard. Timeliness was also a strong point, with numerous customers noting their vehicles were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff were recurring themes, with many customers expressing they would return and recommend the shop to others. A small number of customers noted delays, though most acknowledged these were due to parts availability, holidays, or insurance-related issues rather than shop performance. A few customers mentioned communication could be improved during waiting periods, and one noted concerns about repair quality and cleanliness upon pickup. Overall, the vast majority of customers expressed high satisfaction and confidence in the shop.
Select to learn more
"... the car was ready within the established timeframe. The service was exceptional. A perfect 10." Read more
"Excellent customer service. Very professional. Excellent communication with updates. Over and beyond ..." Read more
"Excellent service and excellent customer service!!! A 2010!!!! Would recommend to all my friends and ..." Read more
"... car is ready, I just leave the rental at Caliber. The staff go above and beyond to provide amazing customer service. I've never experience customer service better anywhere. ..." Read more
"Caliber Collision is top notch. Communication, professionalism and impeccable service are an integral part of their service program. I ..." Read more
"notable difference between most other places is that we received informative text messages. The progress of the car but also the Y was present such as what they are ..." Read more
"... the completion date had to be pushed back and the communication regarding that was amazing. Thank you!" Read more
"I was extremely satisfied with my service. The line of communication was excellent - I received updates throughout the entire process. My car was completed much faster ..." Read more
"... exactly as described when we dropped off the car. You communicated your progress and setbacks in an easily understood format. This was a stress free process for us." Read more
"Extremely satisfied. Proactive updates, clear timelines, friendly and attentive staff."

Likely to Recommend

Repair Quality

Car looks good as new!

Customer Service

Very communicative, provided with updates

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Josh was excellent!!

Likely to Recommend

Repair Quality

Josh was excellent!

Customer Service

Josh was excellent!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication from start to finish

Likely to Recommend

Repair Quality

Customer Service

My Experience

Josh was very friendly and professional. The car was completed ahead of schedule and the final invoice was lower then the estimate.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff did an excellent job with the repair of my vehicle. It was done ahead of time they stated. Staff was very courteous and kept me updated on the status of the vehicle. Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Caliber did and I highly recommend them. The staff was truly professional and kept me informed on every step of the way with repairing my car

My Experience

They did a good job repairing my vehicle, did what they told me they would do, & got my vehicle back to me quickly

Likely to Recommend

Repair Quality

Caliber did a nice job of repairing the damage to my car, they kept me updated on the progress, & were courteous & professional

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was very satisfied with my experience with Caliber collision and would recommend them to anyone.

Customer Service

Returned Clean

Likely to Recommend

Highly recommend the north hills location, they were great to work with.

Repair Quality

Our service was great a 10/10. Sorry we did not reply sooner we ended up going on vacation. But I would highly recommend going to caliber especially the north hills location. He was great to work with, and always kept us updated

Customer Service

The customer service was great. He always kept us updated on the process and any changes that had occurred. Sorry for the late survey we went on vacation. I would recommend the north hills location to my family and friends. And if needed we would be a returning customer.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work seems very good. My car came back cleaner than I gave it to them. I also appreciated the good communication. Thank you!