Caliber - Pittsburgh - Lowries Run
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was fine except the work took to long. Glad to have it back. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job just wish it didn't take so long
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. 100% Fully satisfied. I felt that they worked for me as customer’s perspective. I recommend my family and friends! Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alison was very informative and friendly.
Returned Clean
My Experience - 4.5/5.0 -
Great People Knowledgeable, Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car- or at least that side of my car- looks great. What I liked and appreciated about caliber: 1. You have women working there - which made my young adult daughter who brought the car for an estimate (and me) more comfortable. 2. Also, everyone we dealt with -mainly Allison and Bart- were professional and easy to work with. 3. Communications on the status and responding to my numerous questions were prompt and informative. Thank you for a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the repair and very satisfied with the customer experience during the repair.
Customer Service - 5.0/5.0 -
Office kept me up to date and answered all my questions. The office personnel were very professional and friendly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All thanks to Bart’s impeccable service
Repair Quality - 5.0/5.0 -
Bart was amazingly helpful. I have already recommended caliber to others as a result of our experience.
Customer Service - 5.0/5.0 -
All thanks to Bart
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The paint job is really bad, old parts were left in my backseat, the new bumper cover is scratched from the headlights being put in, I waited 1 month to pick up the vehicle, these were not major repairs by any means. the paint job really gets me though, it’s bubbly in parts, runny too. new parts being scratched, would not recommend, wrong headlights were ordered multiple times, almost 30 miles were put on it and nearly half a tank of gas. The hood was misaligned when I went to pick it up. Overall not thrilled
Likely to Recommend - 0.5/5.0 -
Overall bad, if the truck came back with halfway decent paint I’d overlook the time it took to make minor repairs, but 1 months and to have paint not even matching the rest of the truck, no I would tell people to avoid
Repair Quality - 1.5/5.0 -
Bad paint job, new parts scratched up, took 1 months for very minor repairs, random parts laying in my back seat
Customer Service - 3.5/5.0 -
Not bad, friendly
Returned Clean
My Experience - 5.0/5.0 -
Very good at communicating. Answered al my questions. Stress free process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very positive from the person at the desk to the manager to the man who actually did the work. All very positive and polite. Work was done earlier than I expected!
My Experience - 5.0/5.0 -
I was impressed by the detail of the work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The only problem I had was the length of time for completion, but they said it was because the parts were hard to find.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
So far, so good.
Repair Quality - 4.0/5.0 -
I'm not sure yet as I'm still driving the vehicle. Give me a week or two, and I'll let you know.
Customer Service - 5.0/5.0 -
Everyone was very professional, accommodating and kind. Very pleased with the front desk staff and the mechanic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would drive them to another shop.
Customer Service - 0.5/5.0 -
The manager Nick and the woman in the office were the highlights.
My Experience - 0.0/5.0 -
There is a deep scratch on passenger door, black door trim is scratched and the door handle scratches were missed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the quality of the repair is top notch
Customer Service - 5.0/5.0 -
The staff was fantastic