Caliber - Pittsburgh - Lowries Run
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair work was excellent, but the amount of time it took served excessive.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I did find the completed date to be inaccurate. It went from Oct 13 to Oct 2 in a matter of hours, not allowing me to respond to this change. More notice would have been helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was fast and explain me very detail wth kindness.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck was not only brought back to its original state but was completed much sooner than anticipated. Bart, Nick, and Allison were awesome with communicating and taking care of me. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every person I dealt with was beyond nice and very understanding. I really enjoyed working with them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was incredibly nice and timely. I appreciated both things very much and bonus points for cleaning the car too!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at the Lowries run shop was excellent! Good communication, excellent service, and great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Other than it took longer than I thought it would Brent and his team kept me in the updated on the progress and when they discover more problems with my vehicle they were not afraid to send it to a dealer to see what the problem was,so in the long run it was worth the wait to get it fixed right
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First and foremost, the car looks spectacular. They did a very good job. They also did that job with a smile on their face and Allison was very organized and thorough.They also helped me diagnose a blown fuse and replaced it for me. I wouldn’t hesitate to go back or to recommend them to friends & family. Very good experience.
Likely to Recommend - 5.0/5.0 -
Caliber does great work. I will recommend to friends or family.
Repair Quality - 5.0/5.0 -
The repair looks spectacular. They do very good work. Plus, everyone was super friendly, knowledgeable, and helpful.
Customer Service - 5.0/5.0 -
Everyone was very friendly, knowledgeable, and kept me updated on the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Lack of transparency until we escalated it to find out what was going on and why it was taking as long as it did (over a month)
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I would have like a little more time to make a decision on the repair. I was only given 24 hours and was out of town travelling that day.