Caliber - Pittsburgh - Lowries Run
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I would have like a little more time to make a decision on the repair. I was only given 24 hours and was out of town travelling that day.
My Experience - 5.0/5.0 -
Fantastic all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and great outcome. Highly recommend.
My Experience - 5.0/5.0 -
I was kept apprised of the progress during the repairs and all expectations were timely. The personnel was knowledgeable and pleasant. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed and did a great job.
Customer Service - 5.0/5.0 -
People were great.
Returned Clean
My Experience - 5.0/5.0 -
The entire Caliber team on Lowries Run Rd was excellent. I only met three people, the appraiser, the painter, & the office manager. All were very friendly & kind. The work done on my car was amazing. Every step was explained to me & the results are fantastic. I will recommend them in the future to anyone that may ask. A big thank you to all of the staff.
Likely to Recommend - 5.0/5.0 -
I would recommend this repair shop because of the high quality of work that was done on my car
Repair Quality - 5.0/5.0 -
The work done on my car was wonderful. All of the staff that I met was friendly, kind and welcoming. I met the appraiser, the painter, and the office manager. Thank for such great service
Customer Service - 5.0/5.0 -
Customer service was excellent. All questions were answered in a thorough and kind matter
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The cashier and my service manager were outstanding. Very informative and detailed a very easy process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My recent repair experience at Caliber Collision couldn’t have been better or easier. My car was repaired quickly, but perfectly, and my car was returned to me cleaner than it’s looked in months. They walked me through the estimate and plans for repair in detail, and kept me updated on progress. The rental car process and dealing with insurance was incredibly simple because they took care of all the arrangements. I honestly couldn’t be happier with the entire experience and would recommend them to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, repaired perfectly, returned it cleaner than it was when I dropped it off, and made the rental car and insurance coverage/payment processes completely seamless.
Customer Service - 5.0/5.0 -
Great, proactive communication and/or explanations from the estimate, repair process and pickup process (confirmation of what was completed).
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a good job and clean 100% recommended
Customer Service - 5.0/5.0 -
They attended me very quickly and easily
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was exceptional! We are extremely satisfied with Caliber Collision! I cannot say enough good things about Caliber Collision, the Lowries Run Rd. location. From start to finish, the entire experience was beyond stellar. Nick and Allison were right by our side every step of the way, making what could have been a stressful situation so much easier. They handled everything seamlessly with our insurance company and even coordinated with the rental car company, which took a huge weight off our shoulders. The repair work itself was completed much faster than expected, and when we picked up our vehicle, it had been detailed inside and out. This was completely unexpected and so appreciated! In the past, I’ve been hesitant to use larger, chain, or franchise-type auto body shops because I felt like just a number. This experience was the complete opposite. I truly felt cared for and valued as an individual. I highly recommend the Caliber Collision Center to anyone needing auto body repairs. Everyone was professional, kind, efficient, and attentive. They truly go above and beyond!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Too much wrong to type
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks a lot better. It’s a very professional shop and they aim to make things better than before. I like they way they communicate with the owner and are always there to answer any questions ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I LOVE the job they did and the communication they had with me
Customer Service - 5.0/5.0 -
The repair sHop were on all on the same page. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 1.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
They had the car for six weeks which was ridiculous. We would be notified via text that the car was going to be delayed again. This happened at least 4-5 times to where it became a joke. We had to call to get information. Only when I made a fuss did they offer to pay for a rental car because by this point it had been nearly 5 weeks without a vehicle.