Caliber - Pittsburgh - Lowries Run
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Excellent customer service and skilled work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Regular updates were shared
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything was done within the time frame given to me. I was completely satisfied with the work done to my truck.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication and work was very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was drivable. You had it for 3 wks. I don't see why you didn't do the estimate order the parts then I could bring it in to get fixed which I know no one had to work on it the entire 21 days
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
New bed panel arrived with a dent by tail light.
Customer Service - 4.5/5.0 -
Everyone was super nice. They even offered to fix the dent. I waited in the waiting room for about 15 mins and they said they “did what they could”. But it didn’t change at all.
My Experience - 0.0/5.0 -
Nick and Allison were easy to deal with and very helpful along the way. The reason I am not completely satisfied, is the condition of the vehicle when it was returned to me. I had to wait about an extra 45 mins to have multiple issues resolved stemming from overspray all over the inside of the passenger door, along with door trim and wheel not together. The inside was also filthy with some sort of dust all over the driver and passenger side door and trim area. I take very good care of my vehicle and buff and detail the exterior once a month. I found multiple new scratches and marks (have photos) that I know were not there before I took it in. Would seem that things may have been dragged across the car like an air hose or maybe tools were set on the paint. Nick offered for me to bring it back in for this to be take care of but I’m not too sure I want to have the same techs working on it again. Now I’ll have to pay to have it professionally detailed after these repairs, which is very unfortunate. Other then the cosmetic issues, the actual repair work appears to be very good I just wish people treated your vehicle like it was their own.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was repaired in a timely fashion, all of tge personnel were helpful and pleasant
My Experience - 5.0/5.0 -
Thank you for a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wanted to acknowledge Bart, he was helpful and kind through my repairs, he kept me aware of status. I also wanted to thank the technician my car looks beautiful.
Likely to Recommend - 5.0/5.0 -
It's always a pain when you need damage repairs, but between your staff, and my repairs, definitely I will tell everyone.
Repair Quality - 5.0/5.0 -
I'm so happy, my car is beautiful. Thank you!
Customer Service - 5.0/5.0 -
I dealt with Bard through the repair process, he was so helpful and kind. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were awesome kept me in the loop
Returned Clean
Likely to Recommend - 1.0/5.0 -
See above comments