Caliber - Poughkeepsie
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From the moment my car was brought in after my accident, I was assured and repeatedly reassured that everything would be handled and it absolutely was. The professionalism and expertise that Julie and her team exhibited made, what is otherwise a terribly stressful situation, a complete breeze and totally stress free. The guidance, advice, constant communication are nothing I have ever experienced. I will recommend them to anyone and everyone.
My Experience - 5.0/5.0 -
We really appreciated that you kept in touch each step of the way. We were kept informed of each part of the process.
My Experience - 5.0/5.0 -
From the beginning… the process was so quick & efficient… and the warmth & friendliness was very appreciated. Thank you, John especially for your up to date reporting of progress. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Loved getting the updates
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done on time as promised
Customer Service - 5.0/5.0 -
Julie kept me updated on everything
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Very professional and let me know the status throughout process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Excellent customer service especially Julie. Would recommend this company to anyone who needs repairs.
My Experience - 5.0/5.0 -
Everyone that I spoke with was wonderful to work with. A special shoutout to Julie who kept me updated on progress and promptly answered all of my questions. That was greatly appreciated. Car was ready for pickup sooner than expected , looks fantastic and inside was beautifully cleaned. Considering I needed a repair shop, overall experience was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked like new when I picked it up
Customer Service - 5.0/5.0 -
I was extremely satisfied with customer service, at check-in, during repair work and at pick up
My Experience - 5.0/5.0 -
The caliber team was fast and efficient,and kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They weren’t able to fix a couple of things in house. So they’ve sent it to a specialist and the dealer to get it repaired. Totally the correct way thing to do.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jon was great through the whole repair. I would like to thank him for his professionalism and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 1.5/5.0 -
The pin striping wasn't done? The car should have been repaired to the way it was prior
Customer Service - 5.0/5.0 -
Always notified of status
My Experience - 5.0/5.0 -
The work that you performed on my vehicle is exceptional. I would recommend you business to all of my friends and family.
Likely to Recommend - 5.0/5.0 -
Best customer service and great professional workmanship.
Repair Quality - 5.0/5.0 -
Great workmanship.
Customer Service - 5.0/5.0 -
They were customer service at it finest. They were always ready to help with any request.