Caliber - Poughkeepsie
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Staff were professional and polite, but there was an issue with how the car was return to me( interior "cleaning"), and staff minimized it. Otherwise I would give a rating of 8.
My Experience - 5.0/5.0 -
Everything was amazing. I was kept appraised of any delay and when my car would be ready.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Minor issue at picked, but Julianne worked with me to rectify the issue and ensure I had the best customer service experience! Walked away feeling satisfied. Kind and attentive team. Will definitely be returning in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100 percent
Repair Quality - 5.0/5.0 -
Wow I’m impressed with the quality of your work!!! It looks amazing like nothing ever happened!!!!!
Customer Service - 5.0/5.0 -
Kept me informed about my Car!!!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very pleasant and professional. I got my vehicle back sooner than expected!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience! The service was outstanding, the staff were friendly and professional, and everything exceeded my expectations. I would definitely recommend it to others and look forward to coming back again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The job was incomplete and girl at the desk was unprofessional she started talking loud and I got loud back and she did like that I got loud back and she call the police on me my car has that same gap it had when o brought card in and then she going to say you not until a new bumper and I said how not state form client is who hit my car and know I have the same gap that I had when they hit it I
Likely to Recommend - 0.5/5.0 -
Don’t go there go to dealership
Repair Quality - 0.5/5.0 -
The girl inside at the counter when you walk in is very rude and unprofessional she don’t know how to talk to people and talk back like she talk to you she call the cops the work they did incomplete I still see gap that I didn’t have
Customer Service - 0.5/5.0 -
Once again the girl at the counter unprofessional you need put someone there who know how talk to people
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, Julie was extremely helpful and communicated with me throughout the entire process. The work on my car was flawless and my vehicle was returned to me as if I just bought it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Complaints here, job was done with precision and in a timely matter. Julie made the process go by smoothly with communicating throughout the repairs.
Customer Service - 5.0/5.0 -
Julie was great.
My Experience - 5.0/5.0 -
Every thing was perfect and the employees are great
My Experience - 5.0/5.0 -
Lindsay was very knowledgeable and accommodating. Keeping me updated throughout the whole repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great. Beautiful job, done in a timely fashion, and I appreciated the daily progress updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great, back to as good as new. Daily communication about progress was very helpful. And I was surprised and delighted to find the interior of the car all cleaned up.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Nice work, great staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Several other friends had their repairs and were satisfied as I am.
Repair Quality - 5.0/5.0 -
You were recommended by a former customer.