Caliber - Prescott Valley
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was really easy to work with and I can’t thank Tiffany at the front desk enough for helping through this stressful process!
My Experience - 0.0/5.0 -
My side view mirrors won’t retract and open all the way anymore when I lock or unlock the car. This was not an issue before. Bumper is great
My Experience - 5.0/5.0 -
No comment great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unexpectedly satisfied with the quality of the work
Customer Service - 5.0/5.0 -
Easy to schedule and helpful staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are satisfied with first phase of vehicle being repaired of damages - Everuone was very friendly and courteous and communication was excellent.Renato kept us up to date with all phases and answered all our questions! Thank you Caliber Collision
Customer Service - 5.0/5.0 -
Friendly and courteous
Returned Clean
My Experience - 5.0/5.0 -
They did a great job in a timely manner my car looks great and the staff was nice and accommodating…and my car was even clean inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was not satisfied with the service advisor David he would tell me he was gonna call me and then he would not this happened four or five times and I would call him the next morning or go see him and he said well I didn’t know anything so I didn’t call I said just call me and tell me you don’t know anything but don’t tell me you’re gonna call me and then not do it then there was a problem of parts. He said my parts were discontinued and he couldn’t find them and I got on the phone called the Chevrolet Gmc house and found them in one phone call. He was very incompetent lied to me about calling me. I was not happy and then the truck wasn’t done on time because when they did find a part, they ordered the wrong one it didn’t fit and so I go to check it out when they’re done and there’s a part on the side of the truck on the bed where a clip had broke and they still put it on so the overall experience was horrible. I would never come back to caliber and if anybody asked me what I thought about him, I would tell him I would not go there.
My Experience - 5.0/5.0 -
Polite and competent staff! Very helpful. Good job on the repairs, and completed soon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was taken care of from the time I brought my audi in for repairs. Kept informed throughout the whole process. Made it easy to have a rental car until the body work was done. Everything looks fantastic and finished very quickly. Thank you!
Likely to Recommend - 5.0/5.0 -
Car looks great. Very satisfied
Repair Quality - 5.0/5.0 -
Great communication and work done excellent! Finished fast
Customer Service - 5.0/5.0 -
Kept me informed everyday by text
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great. Kept me updated on repairs and progress. The final result looked like my car was never damaged. Excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a great job! Fast, friendly service! Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
Too much gap between the doors. I'm pretty sure it can be adjusted. My car was not ready. It was at your facility for over four weeks 😔
My Experience - 5.0/5.0 -
Great customer service totally would recommend it to anybody
My Experience - 5.0/5.0 -
Excellent work, very professional. I would recommend the team to friends and family.
My Experience - 0.0/5.0 -
If I had known it was going to take almost 2 weeks I would have requested a rental. Also the alignment of the hood to the bumper wasn't even. I did appreciate the text updates.