Caliber - Prescott Valley

4.6 (1,270reviews)
92%
2800 N. Truwood,  Prescott Valley,  AZ  86314

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,270)

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were easy to work with. They kept me informed on the process of my car. That even got it done early. Super nice team.

Likely to Recommend

And I have already did it

Repair Quality

Very satisfied

Customer Service

They were friendly and very helpful. Got it done faster then expected.

Likely to Recommend

Highly recommend

Repair Quality

100 %

Customer Service

Outstanding Service !! Everyone was wondering and I’m so happy with the work done Thank You, Kelly J Parker

Likely to Recommend

Repair Quality

Customer Service

The person who I dealt with Tristan Fellows was professional, patient, and always kept me daily updated. I didn’t like waiting a month until I received service but once the service started it went fairly quick. The work is great and I thank liberty and their partnership with Caliber Collision. Also liberty’s partnership with Enterprise with pickup and delivery of myself was reliable and professional.

Likely to Recommend

Great experience

Repair Quality

Everyone was friendly professional and they did a great job on my car

Customer Service

They kept in communication frequently and were prompt and helpful with any questions or concerns I had. Tristan and Junior made it a great experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

We really appreciated getting updates on our repair progress. The people who work there & called were very kind & pleasant.

Likely to Recommend

Repair Quality

Customer Service

Very nice people. They updated us all along the way & we really appreciated it. The work seems to be very satisfactory. We are pleased

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I will not go to a different body shop! Fast friendly and they go above and beyond. Angie and JR were amazing and always greeted me with a smile even though I am a pain! Thank you all so much

Customer Service

Returned Clean

My Experience

They did an excellent job Repairing my car and customer service was excellent both the receptionist and The estimator was the best Thank you very much

Likely to Recommend

Repair Quality

The best

Customer Service

Awesome place? Does great work in a timely manner thank you

My Experience

Thank you for repairing my vehicle is a very timely matter, even sooner than expected!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer service was great, I had Junior for an advisor, he kept me updated! Everything went smooth!

Customer Service

Returned Clean

My Experience

Great customer service. Awesome people

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Awesome people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Tristan was great at explaining the process of the repair and managing my expectations regarding the timeline. Very helpful and reliable. Great experience,.. except the reason for the repair. Will recommend Caliber to family, friends, co-workers, and clients.

Likely to Recommend

Repair Quality

Extremely impressed with Caliber's performance, communication and craftsmanship. Super job!

Customer Service

Had great communications through Tristan with great progress reports throughout the process. I'm very pleased with the results.

My Experience

Above and beyond what I expected

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tristan was very professional and kept me updated daily regarding my repairs. He was warm and friendly and a pleasure to work with. Very pleased with the work done on my car!

Likely to Recommend

Excellent service and stellar work.

Repair Quality

Work was done in a short span of time, much faster than I anticipated. I was kept up on the daily progress of the work. The quality of work was excellent.

Customer Service

Very good customer service. Very pleasant with the work done on my car.

Likely to Recommend

Repair Quality

Excellen work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They got my car back early and the people… Angie and Junior were wonderful!