Caliber - Pueblo - Southwest

4.7 (201reviews)
94%
2200 Santa Fe Dr,  Pueblo,  CO  81006

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (201)

My Experience

Very satisfied with the job they have done. Got my car back on the promised date! Thank you!

My Experience

Amazing job, I am so thrilled with the extensive work that was done. Thank you guys so much for all your hard work!

Likely to Recommend

Repair Quality

Job looked great 👍

Customer Service

Very professional and efficient

My Experience

I was happy with the repairs. The truck looks good. But I wasn't satisfied with the time it took. I dropped the truck off Dec. 1st and did'nt get it back till Dec. 29th. The only reason I got it back on this date is because I told them dont worry about the last part ill just take it and bring the truck back. During the 29 days they had the truck I only got told one time on the status of the truck (because I called for the 3rd time on the 3rd week). I had to call them once a week to get an update. For the first two weeks they gave me the same response. "Just got the parts in. Friday we will assemble and Monday we will paint." So on the third week I was finally told what was actually going on with the truck. I picked the truck up on Dec 29th and when I got it home I realized the radio antenna was missing. I called them and they were apologetic about it and said "well it might be in the shop. We took it off during repairs."

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Friendly staff

Likely to Recommend

Repair Quality

Overall it was a very positive experience. It took a little longer but that is because they found additional stuff wrong. I appreciate that the got the job done and did it right.

Customer Service

They were responsive when I had questions and kept me updated.

My Experience

I am totally impressed with the service and quality of work they did on my truck. Thank you. Thank you. Thank you. For taking such good care of my baby girl.

Likely to Recommend

Used Caliber based on insurance

Repair Quality

The vehicle looks fine. However I have yet to take possession of the vehicle as they're were warning lights and error codes related to the collision avoidance system that were not cleared properly so Caliber has not yet completed repairs and fully delivered the vehicle.

Customer Service

Staff is nice and helpful but could communicate more often and in greater detail.

Returned Clean

My Experience

The car looks great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

10/10 communication and work

Likely to Recommend

Repair Quality

Professional and always kept us in the loop

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thank you for the professional assistance. Everything got done in a timely manner.

Customer Service

Returned Clean

My Experience

It was a good experience. The truck looks great. Thanks for the wipe down in my truck, that was a nice surprise!! And cleaned the outside also

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

100% satisfied with my repairs very quick very clean and mostly my car looks freaking amazing again

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service