Caliber - Pueblo - West

4.8 (3,438reviews)
97%
455 E. Enterprise Drive,  Pueblo,  CO  81007

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,438)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. Many highlight the exceptional communication through regular text and phone updates that kept them informed throughout the repair process. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning of vehicles was a pleasant and frequently mentioned surprise. A small number of customers noted areas for improvement directly from their feedback, including occasional communication gaps, minor fit-and-finish issues, and isolated instances of repairs requiring a return visit. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
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"It's literally impossible for me to be any more pleased with all the repairs made to my Toyota. I know I'm driving a safe vehicle ..." Read more
"Quality work and great customer service"
"The car looks better than new. Thank you for the professionalism."
"... stress. My car was completely before estimated time.The work done makes the car look brand new again!" Read more
"Very satisfied with all the services provided"
"Very good experience with Caliber Collision they said my vehicle would be done in 2 weeks and they got it done in one doing a very good job thank you"
"They completed it 3 days early!"
"Took 2 months to get done"
"The car was finished ahead of schedule."
"It was a little later than exspected but they kept me informed on why and when they thought it would be done."
"... experience. The work performed was excellent and the communication throughout the process was exceptional! Caliber got our car in and had it back to us in 1 ..." Read more
"... delay the end date of repair by 5 days All in all, terrible communication and a very steep plunge in quality from what I used to experience with Caliber. No longer ..." Read more
"There was no communication, the car took 2 months to get done. The rep was rude and seemed like she had no interest ..." Read more
"Excellent customer service. Great communication and progress updates and the pickup was done about a week before it was expected. I was extremely ..." Read more
"... into a pleasant & trusted repair with genuine care, daily updates & timely repair time." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work and service

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Repair Quality

Customer Service

My Experience

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Repair Quality

They did a great job in a timely fashion.

Customer Service

Everyone was very helpful.

Returned Clean

Likely to Recommend

Already have.

Repair Quality

They did an amazing job matching the color and they even cleaned up the inside of my car a bit. It looks brand new and I get so many complements. Thank you so much!!

Customer Service

Great customer service. Hope kept in touch with me through the whole process of ordering the doors to priming and painting. Super friendly and kind ^_^

Returned Clean

Likely to Recommend

Repair Quality

They were great to work with completing the repairs in a timely manner.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Well done

Customer Service

Good job

Returned Clean

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Repair Quality

Customer Service

My Experience

I brought my corvette twice and every time they did an excellent work on my vehicle I’ve recommended a lot friends to this shop telling them they do an excellent workmanship .

My Experience

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Repair Quality

Customer Service

My Experience

Everything was great, communication was great and repairs were done extremely fast. Thank you.

Likely to Recommend

Repair Quality

Great work and great people, highly recommend.

Customer Service

Returned Clean

My Experience

My Experience

It took a while, but the car looks great. Everyone was professional and friendly. Thank you!

My Experience

Your Caliber Collision team was amazing. Shannon and Danner made the process very pleasant and easy. Danner explained thoroughly what needed to be done and sent daily updates of the progress being made. Thank you for being so kind. My vehicle looks perfect!

Likely to Recommend

Repair Quality

Great staff, very attentive and always communicates the status.

Customer Service

Returned Clean

My Experience

Great work!

Likely to Recommend

Repair Quality

All was great until I backed up. One of the sensors in the back bumper was dangling and sending constant beeping

Customer Service

James was great

Returned Clean