Caliber - Pueblo - West

4.8 (3,422reviews)
97%
455 E. Enterprise Drive,  Pueblo,  CO  81007

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,422)

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

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Repair Quality

Very easy process!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Since I did not need the vehicle I would rather have all parts installation be complete. I didn’t know a part was still on order until they delivered the vehicle.

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Would have scored a 10 but there was a large scratch on my driver side passenger door that was not there when I dropped the vehicle off

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm very happy with my truck the results everything is great looks really good

Customer Service

Everyone is extremely polite and very understanding

Returned Clean

My Experience

The whole experience was great! Thanks

Likely to Recommend

Repair Quality

I’m I keep wrecking my car so I can keep coming back to them. Robert is a pretty amazing guy. Here I was an old get off my lawn kind of guy arguing with him my concerns with my safety electronics. He maintain his cool, and remain customer focused. Roberts sold me on Caliber. He represents your company.!

Customer Service

See above

Returned Clean

My Experience

Very professional, a simple process with USAA. I am very pleased with results. Thank you, Ron

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

See previous messages

Repair Quality

I was told about your bodyshop by a friend of mine ,who used your services. He recommended your place highly. Julio Chavez he also lives in TRINIDAD Colorado. I go to drop off my vehicle a 1918 Nissan Altama . The first person I spoke with is Shanna and she was so pleasant, said that James would be right out. I really appreciated his knowledge and experience and the way he came across was humble. I would also like to acknowledge the General Manager Richard, great worker's are taught by great Examples. I appreciated the way you acknowledged your worker's and didn't try to steal thier glory 🙌 That is thea True sign of a great Leader 😀 just one more taught every single person I spoke with in that office were polite and very helpful I ask if I could get a water 💧 😀 they said help yourself but we also have coffee ☕️ Just a all around great experience. Just wished that I didn't live so far away from your facility almost 100mile to have a light checked. Any other questions please feel free to call me Art Acuña 719-288-6342

Customer Service

See previous comment

Returned Clean

My Experience

The people were friendly. The job was done correctly. The job was done in a reasonable amount of time. It was exactly what I expected as they have a great reputation.

Likely to Recommend

Repair Quality

The people were professional and the work was excellent.

Customer Service

Returned Clean

My Experience

Danner and Shannon and the team were extremely helpful and courteous throughout the entire process. Was originally estimated 3 weeks and work was complete in 2 weeks. The quality of work was exceptional. If I didn’t know better I’d say my truck looked better after the repair then it did before it got hit. Being kept in the loop throughout the whole process was A+ customer service in my eyes. Everytime I tried to reach out about random curiosities or how the repair was coming along I received a response within an hour and the team was able to get me in and out on my schedule. 10/10 would recommend and I will be bringing my vehicles back to the shop whenever I’m in need of repairs

Likely to Recommend

Repair Quality

Very satisfied with all the services provided

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Fixed my car early and had no problems!! Everyone is always super nice and communicative!!

Customer Service

Answered any problems I had

Returned Clean

Likely to Recommend

Repair Quality

I wish I'd known they would only replace one of the headlight covers. I would have paid for the other one

Customer Service

Returned Clean

My Experience

You guys did a great job!!! Very happy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for the detailed cleaning inside and out, much appreciated !