Caliber - Ramona

5.0 (227reviews)
99%
1743 Main St Ste D,  Ramona,  CA  92065

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (227)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who deliver outstanding repairs. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process via calls and texts. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers are impressed by the attention to detail, with repairs often described as making vehicles look brand new or better than expected. The cleanliness of returned vehicles, including unexpected detailing services, adds significant value. Many customers express strong loyalty and willingness to recommend the shop to family and friends, citing the trustworthy and accommodating nature of the service team.
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"Very awesome crew. Respectful and communication was top notch."
"I would put 11 if it was an option. You guys rock."
"... Calliber collision was so nice and very helpful. They had the best customer service Ive ever seen! I would take my car back there and only there if ..." Read more
"... whole team from start to finish was exceptional. The timeliness of the job, communication, and overall kindness was a great experience. 1010 recommend to ..." Read more
"It was done a lot faster than I expected"
"Ready early."
"We received regular updates along the way, and the repair was completed 2 days earlier than originally quoted."
"Caliber Ramona did a great job on my repair, getting it done earlier than anticipated. Quick and effortless."
"Ready exactly when I was told it would be"
"They kept me fully in the loop during the whole process. I think this is what most separates them from other ..." Read more
"The communication was excellent. I appreciate the time taken to explain what would be done. Getting updates ..." Read more
"We received morning and afternoon status of repairs"
"They kept me updated with all the details. They sent texts and calls to keep me updated. My car looks ..." Read more
"Informative, professional, & friendly. Great updates & communication"

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Returned Clean

My Experience

I would highly recommend your team to any of my friends.

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My Experience

Best experience I had to date, I would definitely bring my vehicle back if ever needed again. Kept informed the whole time they had it as to the progress.

My Experience

Very satisfied with Caliber Collision Ramona from start to finish. They explained what to expect from start to finish and kept me updated on the progress . When I picked up my vehicle was impressed with the repairs and the auto detailing outside to inside. It almost looks like a new car.

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Returned Clean

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Absolutely

Repair Quality

Phenomenal customer service and work

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Returned Clean

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Everyone was very professional, pleasant to deal with, and helpful.

Returned Clean

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Repair Quality

Great work and quick

Customer Service

Randy really worked with us to get a great price. Super helpful and friendly. Went beyond expected

My Experience

Caliber Collision did a superb and excellent job in bringing my Jeep back to life. Randy has great customer service skills and provided continuous contact on the repair progress of the Jeep. I appreciate the hard work and can't thank all the staff that made my Jeep brand new and run great.

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Extremely happy with the great customer service received from Randy and Louis.

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Delivered before time

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I would definitely recommend them and already have to a couple of people.

Repair Quality

Randi and his team did a wonderful job for me! My Tahoe looks brand new! They moved so fast and got it done quickly. Quality work!

Customer Service

Randy and his team did a wonderful job for me! My Tahoe looks brand new! They moved so fast and got it done quickly. Quality work!

Returned Clean

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Repair Quality

Randy and Luis were great!

Customer Service

Returned Clean

My Experience

Great job as of how it’s only been a day so time will tell but as this was not our first time I’m confident if all good

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Very personable, attentive, informative and quick. Great work! Thank you.

Returned Clean

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My Experience

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Returned Clean

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Repair Quality

Everyone was courteous. I received daily status of the vehicle. The vehicle was repaired very quickly

Customer Service

They were very courteous