Caliber - Ramona

5.0 (231reviews)
99%
1743 Main St Ste D,  Ramona,  CA  92065

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (231)

My Experience

Experience was great. No issues.

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

Likely to Recommend

I will most definitely recommend Ramona's Caliber Collision to any family members, friends, or acquaintances. I am so appreciative of all that Randy and Ramona's Caliber Collision has done for me in the times I have needed them.

Repair Quality

For the second time, I was completely satisfied once again with the repair quality of Ramona's Caliber Collision. Randy as my Service Advisor was so friendly and knowledgeable and took the time to thoughtfully answer any questions I had, keeping me apprised throughout the entire process of my vehicle repairs. I knew my vehicle could not be in better hands.

Customer Service

As a repeat customer already, I would return with any vehicle repair needs to Ramona's Caliber Collision because of Randy. His level of customer service is unheard of. Friendly, professional, and timely in his responses, he simply goes the extra mile to ensure his customers' satisfaction. As a woman, I especially appreciated his taking the time to further explain the aspects of the process and vehicle repairs that I did not fully understand, a quality that is truly rare in Service Advisors today.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Very happy with the service at Caliber Collision. I was kept well informed of my repair and my truck was fixed faster than I thought it would be. I am very satisfied with the quality of my repair.

My Experience

Great job! Calibers attention to detail was very good. Highly recommend

My Experience

I recently had my liftgate/bumper replaced at Caliber Collision in Ramona, and the results were outstanding. Randy & his team were professional, efficient, and he kept me up to date on each step of the process, all of which were in-house. My car looks brand new, and the work was completed a day early. I highly recommend Caliber Collision for quality repair.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They kept me updated with all the details. They sent texts and calls to keep me updated. My car looks as good as new. Happy I chose this company to use

Customer Service

Returned Clean

Likely to Recommend

Most definitely. I have also let my insurance company GEICO know that they were great to work with.

Repair Quality

Randi and his team were fantastic! They kept me informed of everything that was happening with my car, and any changes that need to be updated. They were fantastic to work with and would use them again 100%.

Customer Service

Everyone I had contact with was professional

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Appreciated being kept informed throughout the process.

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Repair Quality

Customer Service

Returned Clean

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My Experience

I had an excellent experience. Randy and Peter did an amazing job, and thank you Peter for going above and beyond. I would highly recommend Caliber Collision in Ramona to anyone.

Likely to Recommend

Highly recommend, again, wish I could give them a 15

Repair Quality

Customer Service

I wish I could give them a 15

Returned Clean

Likely to Recommend

If asked I would absolutely recommend Caliber Collision

Repair Quality

Burying the staff were very experienced helpful and friendly throughout the process very good communication and I'm very happy to have had the staff work with me on my car thank you

Customer Service

Same comments as before very satisfied great staff thank you

My Experience

Missed one hood chip. However, the communication and timeliness was excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at Ramona Calliber collision was so nice and very helpful. They had the best customer service I’ve ever seen! I would take my car back there and only there if I ever needed repairs again❤️👌

Likely to Recommend

Repair Quality

Customer Service