Caliber - San Marcos - North
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Spencer was great and very communicative throughout the process.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Steering wheel is very minorly out of alignment, doesn’t track straight when wheel is set to dead center.
Customer Service - 5.0/5.0 -
Spencer was awesome. He kept in contact with me throughout the entire repair process, and made sure I was updated on everything that happened with my vehicle.
Likely to Recommend - 3.5/5.0 -
This particular shop where the work was done I would rate their work at a 10, but the communication by the service advisor at a 2
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Alex the service advisor was very negligent with communication as to updates and delays. Spoke with Mark the manager multiple times concerning this.
My Experience - 5.0/5.0 -
Spencer was very informative and helpful during the entire process
My Experience - 0.0/5.0 -
I was told they would call me when they received the front emblem in a week, it has been over a week and still have heard no word about it
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the clear communication and updates! And, thank you for the car wash and vacuuming - that was a pleasant surprise and made me feel really good about Caliber's commitment to making the car look new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the clear communication & updates in addition to an excellent repair. A cleaned car is the cherry 🍒 on top !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Spencer and mark were very informative about the status on my vehicle and updating as things were getting done. They did everything in a timely manner, I couldn’t have asked for a better team to fix my car!! Thank you again
My Experience - 5.0/5.0 -
Excellent service and workmen ship.
My Experience - 5.0/5.0 -
Alex and his team did a great job and was on time and reduced the quoted price by over $1,500.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Everything went smooth although before the collision repairs, my A/C was blowing cold from all vents. Since getting the vehicle back, only the passenger side blows cold while the driver’s side is warm. Your estimate shows the condenser was replaced. I need the A/C system inspected and tested because this issue appeared after the collision repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience with Caliber Collision. Timely updates and explanations during the process. Great to work with and they go above and beyond. My truck is brand new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything looks good so far but still waiting on my 4 floor mats and Ram badge to be returned & replaced & my rental to be returned then I can follow up on the service everything else looks top notch
Likely to Recommend - 2.5/5.0 -
I feel like the things I’ve outlined can be easily fix if some employees would just their work
Repair Quality - 2.0/5.0 -
I’m still awaiting my Ram badge for the driver side door plus the rubber weather stripping above the driver side door on the roof is not adhering to the adhesive it makes a sound over 30 mph I also havent received my floor mats back from the shop
Customer Service - 2.0/5.0 -
Rubber weather stripping not adhering to the adhesive plus Ram badge on driver side door missing and my Ram floor mats havent been returned from the shop