Caliber - Reading - South

4.9 (562reviews)

97%

(610) 779-1605

4841 Perkiomen Ave, Reading, PA 19606

97%

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4841 Perkiomen Ave
Reading, PA 19606

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About Caliber - Reading - South

See Photos

4841 Perkiomen Ave
Reading, PA 19606

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (562)

Sort By:
Newest
Rating

467 Customers Rated

5 Stars

75.1% Complete

(422)
4 Stars

4.8% Complete

(27)
3 Stars

1.8% Complete

(10)
2 Stars

0.4% Complete

(2)
1 Star

0.4% Complete

(2)
< 1 Star

0.7% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A small number of customers noted areas for improvement, including occasional delays, minor quality issues such as misaligned parts or incomplete installations, and inconsistent communication in isolated cases, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... helpful… especially during a stressful situation. Each and every person was courteous, informative, and professional. I felt looped in at all times. Highly recommend!!" Read more

"... experiences with auto shops, dealerships, collision etc I have never experienced such a high level of customer service. Not once did I have to call for a status, I remained ..." Read more

"... start to finish this was an incredible experience. They were professional, courteous, knowledgeable and definitely exceeded our expectations. I loved the text updates keeping me in the loop on ..." Read more

"Very satisfied, staff was professional and very friendly, and explained everything thoroughly, we appreciate your honesty also, thank you, will ..." Read more

"It was complete alot early then expected."

"... that needs body work. Customer Service is excellent. Vehicle was completed before time promised." Read more

"... when I saw I was gonna get it back so soon and then you guys got it done 3 days before I was even expecting it to be done! The work you all did made my truck look like its ..." Read more

"Vehicle was late. Date was changed ."

"My car was done very quickly, well before the promise day!"

"Communication was great, especially with the texting system"

"... experienced such a high level of customer service. Not once did I have to call for a status, I remained updated throughout the process with courteous notifications and information. ..." Read more

"I appreciated the updates I received during the repairs and everyone was extremely helpful and pleasant through the process."

"The text message updates and checking in was the perfect amount of communication."

"Staff was polite and described things well. But communication could have been more consistent. Seemed to be some technical issues with texts updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... helpful… especially during a stressful situation. Each and every person was courteous, informative, and professional. I felt looped in at all times. Highly recommend!!" Read more

"... experiences with auto shops, dealerships, collision etc I have never experienced such a high level of customer service. Not once did I have to call for a status, I remained ..." Read more

"Very satisfied, staff was professional and very friendly, and explained everything thoroughly, we appreciate your honesty also, thank you, will ..." Read more

"It was complete alot early then expected."

"... that needs body work. Customer Service is excellent. Vehicle was completed before time promised." Read more

"... when I saw I was gonna get it back so soon and then you guys got it done 3 days before I was even expecting it to be done! The work you all did made my truck look like its ..." Read more

"Vehicle was late. Date was changed ."

"My car was done very quickly, well before the promise day!"

"Communication was great, especially with the texting system"

"I appreciated the updates I received during the repairs and everyone was extremely helpful and pleasant through the process."

"The text message updates and checking in was the perfect amount of communication."

"Staff was polite and described things well. But communication could have been more consistent. Seemed to be some technical issues with texts updates."

Janice (Ford owner) reviewed 8/8/26

Did an excellent job repairing the dents and also with matching the paint color. Also great communication with the progress of the repair.

Maria (Subaru owner) reviewed 8/8/26

Beside the great work that was done, the front office staff and appraiser were really wonderful. I will recommend everyone who needs work done to collision in exeter

William (Hyundai owner) reviewed 8/6/26

The team communicated well, stayed on top of the work, got done early, and they were generally awesome!

Robyn (Kia owner) reviewed 8/5/26

Brian (Kia owner) reviewed 8/4/26

Jesse was great! Great communication and super friendly. Would definitely recommend Caliber Collision to anyone looking for repairs after an accident.

Angelo (GMC owner) reviewed 8/4/26

Everyone was fantastic through out the process. I was kept informed and the repair was timely. Hopefully will not need any body work completed again any time soon but if I do I will be coming here!

Tammy (Subaru owner) reviewed 8/3/26

Paul and the team maintained excellent communication and professionalism throughout the entire process.

Nicki (Hyundai owner) reviewed 8/1/26

Sometimes it’s hit or miss with things like this but you have far exceeded my expectations one week to do the job that’s outstanding thank you so much. And I would recommend you to anyone 10 out of 10 stars.

Jose (Subaru owner) reviewed 7/29/26

My overall experience was excellent! Everyone was very helpful and I really enjoyed getting text updates about the how the repairs were going. Great service!!

Kellin (Subaru owner) reviewed 7/27/26

Fantastic Job, thank you guys :)

Karen (Mazda owner) reviewed 7/27/26

They did a great job and would highly recommend them.

Dennis (Mitsubishi owner) reviewed 7/27/26

After my wife brought our car home I leaned on my bumper to look under the hood and the passenger side bumper popped out and the gapping from the hood to front bumper is out of line I’m very happy with the paint color and all that just worried about the bumper popping of while driving or hitting a bump

The bumper keeps popping out looks like a clip is broken have to call today 7/27/26

Great communication and keeping me posted about everything

Judy (Subaru owner) reviewed 7/22/26

Paul is a wonderful man. They did an excellent job and got my car back to me sooner than I expected. I would definitely recommend you to my friends

Jamie (Acura owner) reviewed 7/20/26

Left Muffler is not at the same level as the right muffler.

Mary (Nissan owner) reviewed 7/20/26

Everything went extremely well, From the time they towed my car in until I picked it up.They were very pleasant and professional. They text me regularly and gave me a description of what point they were at in the process. They finished fixing it s week early. They were professional , pleasant and very efficient.

Thalia (Acura owner) reviewed 7/18/26

Excellent service! They got my car fixed quickly. Everything was done right, and my car looks great. I highly recommend them to anyone needing reliable repair. Thanks again!

Yunay (BMW owner) reviewed 7/17/26

Joseph (Subaru owner) reviewed 7/17/26

Steven (Subaru owner) reviewed 7/13/26

Very friendly and helpful

Mauricio (Honda owner) reviewed 7/13/26

Very well-done work, good communication; I was kept informed about the process.

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - Reading - South

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Reading - South

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (562)

467 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.0/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0