Caliber - Reading - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was concerned the paint would not match on the fix job. The person listened to my concern and the job was done nicely.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The shop is conveniently located and they coordinated with my insurance company and rental car company eliminating a lot of my stress.
Repair Quality - 5.0/5.0 -
The quality of the repair is excellent.
Customer Service - 5.0/5.0 -
Everyone at Caliber Collision is extremely professional and knowledgeable while also being friendly and compassionate.
Returned Clean
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They give my car soo clean 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I was originally told 3 to 4 weeks, with an expected completion of 8/21. I had to inquire the status and was told that 8/21 still looked good. When it came to that day, they told me the painter was on vacation and that mid-week of the following week would be the new date. Then when I checked mid-week, they said they hoped for end of the day on Friday. I thought when I picked up the car, someone would go over it with me, but the only thing they went over was the bill. When we got home and I went to put things back in the trunk, it was dirty, not sure from what, but little white pieces of dirt that I had to vacuum out.
My Experience - 5.0/5.0 -
Savanna was excellent at her job. Pleasant and friendly. Denise as well.
My Experience - 5.0/5.0 -
Your front office Team was top notch. Very friendly and helpful with all my questions. My car looks brand new, and it's a 2013. Thank you,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front office Ladies were terrific. Very nice and know how to take care of a customer. Car was repaired right on time, and looks brand new . . . not easy to do with a 2013. Thank you, John Baker
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish Savanna and Denise made my repair experience very pleasant. Full communication by text every Tuesday and Thursday let me know exactly what stage of repair process my truck was in and when completion was expected. I highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks to Savanna and Denise for excellent customer service
My Experience - 5.0/5.0 -
Great communication, everything timely done, straightforward to the point, & respectful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Savannah is truly an exceptional employee that goes above and beyond to make sure everything is lined up and taken care of. She had a solution and answer for everything. Denise was very thorough and prompt providing me with constant updates. This was a an excellent experience for the unique circumstance of needing a repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Savannah and Denise were extremely helpful and dependable in this process!
Customer Service - 5.0/5.0 -
Routine updates and constant professionalism from Savannah and Denise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The stayed in communication the whole time and answered any questions I had. The repair was perfect and they even swept out the inside of my car! Everyone there was super friendly and communicated well.
Customer Service - 5.0/5.0 -
Always stayed in constant communication
Returned Clean
My Experience - 5.0/5.0 -
I appreciated that you kept me informed regarding the progress throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They clear coated the car but what about the hood ,the top of the car