Caliber - Reading - South

4.9 (562reviews)
97%
4841 Perkiomen Ave,  Reading,  PA  19606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (562)

My Experience

Great work along with the best communication during the process of fixing my car. Highly recommend this company!

My Experience

Likely to Recommend

It just takes long time to get work scheduled.

Repair Quality

Customer Service

Just takes long to schedule work, otherwise good.

My Experience

Good quality with on time delivery

Likely to Recommend

Repair Quality

It's almost like new. Awesome job getting the ride presentable again. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber is the best and the employees are super friendly and helpful

Customer Service

Manager was extremely knowledgeable and helpful

Returned Clean

My Experience

Everyone that I dealt with there was very helpful and answered all my questions. Paul texted me updates on the progress of my ayrepair on Tuesdays and Thursdays which I really appreciated. Wouldn't hesitate to use them again if I needed too.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good crew everyone was super friendly and went above and beyond

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

i would recommend this shop to everyone

Repair Quality

fantastic job

Customer Service

very friendly and caring people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome job! The paint color was spot on. That was what I was most worried about since the car is an anniversary addition. The only issue was a small rip in the PPF that will be taken care of by the shop.

My Experience

I was completely satisfied with my repairs I was informed every step of the way and everything that was going on with my vechile Paul was very good and and professional and stayed in contact with me

Likely to Recommend

Repair Quality

Awesome love the job

Customer Service

Returned Clean

My Experience

Paul and Savanna at the Exeter shop were great! They were very accommodating and professional after I had an abysmal experience at Caliber's shop on Centre Ave in Reading. Savanna got me scheduled as quickly as she could, and Paul did an outstanding job communicating updates with me through the repair. I am completelysatisfied with the quality of work and service I received from the team at the Exeter shop. The shop on Centre Ave should be trained by the Exeter shop on how to properly treat customers.

Likely to Recommend

Repair Quality

Customer Service

I am completely satisfied with the service I received from the Caliber Collision store located on Perkiomen Ave where my repairs were completed. However, Nationwide first had me working with the Caliber Collision on Centre Ave in Reading, which was an abysmal experience. That shop dropped the ball, which is why I ended up going to the Perkiomen Ave store.

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Paul was professional and kept me informed all along the way concerning the progress of my car, plus it was finished before the time he quoted, thank you Paul .

Likely to Recommend

Repair Quality

The scratches are gone and they did a great job with the painting

Customer Service

Paul is a man who treated me with kindness, he was professional by explaining what would be done to my car

Likely to Recommend

Repair Quality

I really appreciate the transparency of where they are with the repairs and all the updates. Being able to talk to a real human was also great and reassuring after dealing with the AI headaches with State Farm insurance. Savanah is a great asset to the team.

Customer Service

Savanah was great. Please never replace her with AI. Very refreshing in today’s world to be able to speak to a human

Returned Clean

My Experience

Paul and team were great!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They do a great job

Repair Quality

They did a great job with my truck. It looked better after they repaired it then when I bought it, I would definitely recommend them to anyone who needs bodywork

Customer Service

Great customer service they kept me informed of the whole process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean