Caliber - Reading - South

4.9 (564reviews)
97%
4841 Perkiomen Ave,  Reading,  PA  19606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (564)

My Experience

The entire staff was super amazing!!! Helpful and friendly! I would highly recommend this Caliber to anyone! Props to Colton and Savannah for their customer service!

Likely to Recommend

I would recommend this repair shop to anyone!!!! Wonderful staff, clean, quality shop!!!! Truly make you feel at home in a bad situation!!!

Repair Quality

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was great and progress was updated throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish, this ordeal was as easy as it possibly could have been. Everyone was very friendly and helpful. Colton was amazing and took time to go over everything with me. I really appreciated the text updates as well. I didn’t get the names of the two women in the office, but they were very friendly too. It was so convenient not to have to go to the rental car location. Will def recommend!!

Likely to Recommend

Repair Quality

Experience was very easy from start to finish. Colton explain everything thoroughly and kept me updated via text, daily. They also handled most of the communication with the car rental company, which was awesome. My car was finished several days early! I’d definitely recommend them to anyone looking for repairs.

Customer Service

My Experience

Denise, Savannah, and Colton were AWESOME to work with! So patient and helpful, went above and beyond to help me get my car fixed through my insurance company. I can’t say enough good things about them and I SO appreciate it! And the repair is PERFECT! Awesome staff and work, thanks again!!!

My Experience

The Exeter location was everything I had hoped for when selecting a shop. It was my first accident, and Savannah along with the whole office crew were great! Kind staff, hard working, and very communicative.

Likely to Recommend

Repair Quality

Customer Service

20/10

Likely to Recommend

Would recommend it to everyone

Repair Quality

If I could give 100 I would,my car looks amazing,Colton text me all the time what’s going on,lady in front desk very sweet and helpful.

Customer Service

Wonderfull

Returned Clean

Likely to Recommend

Repair Quality

Great communication reassuring me what’s happening every step for my car!

Customer Service

Very friendly and professional

My Experience

Exceptional level of communication and professionalism.

Likely to Recommend

Repair Quality

Excellent customer service and communication throughout the entire repair process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great excellent people

Customer Service

Great people

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend this shop and Colton is an amazing manager of this location.

Repair Quality

The work on our car is absolutely exceptional. Colton kept us updated the entire time and did an impeccable job. I would highly recommend this body shop. I hope I don't have to use them again but if I do they would definitely be my number one place.

Customer Service

Colton and Savannah are definitely customer service oriented. From the time I called and Savannah was so pleasant, sweet and helpful to Colton who took everything under his wing.

Returned Clean

Likely to Recommend

I would definitely recommend Caliber without hesitation. The personnel I had encountered were polite and courteous. The vehicle was repaired as promised, no issues.

Repair Quality

Damages were repaired accordingly. I was kept up-to-date with the progress of the repairs.

Customer Service

The secretary was professional and very informative about the process, and anticipated completion date..

Returned Clean

My Experience

This went evey smooth. I am happy 😊

Likely to Recommend

Repair Quality

Everything went smooth

Customer Service

Returned Clean

My Experience

Everyone we came into contact with were nice and helpful i was constantly updated with the progress the repairs looked great the only concern we have is the transmission which was not done by your staff i hope they did as good as a job as you guys di

Likely to Recommend

Repair Quality

Would recommend your service to all. Very pleased with all aspects of service you provided.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

My Experience

Truck looks good, replacement materials used were high quality and while I hope I don't have to return, if I need to, this will be the shop that does the work.

My Experience

Seamless service.