Caliber - Redding - East

4.9 (374reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (374)

My Experience

Very well done. Cool people.

Likely to Recommend

I wouldn't recommend anyone else. I tried to use Hill Collision the first time and couldn't even get a hold of them. I called Caliber once and got an appointment.

Repair Quality

Looks better than it did before. Very happy.

Customer Service

I've been here twice now and the customer service has always been top tier.

Likely to Recommend

Repair Quality

The repair process was extremely easy and streamlined with little unknown about what was going to transpire. The staff was knowledgeable, courteous and pleasant to deal with. In the end, my truck was delivered repaired perfectly and on time. I’d definitely use this service again.

Customer Service

My Experience

Great job on my Silverado repair!

My Experience

Doug Reed does an amazing job with communication and making sure the job gets done on right and in a timely matter.

My Experience

Jose and the team really help with a difficult situation and performed very well. Exceptional work dealing with a tough 3rd party client.

Likely to Recommend

Great work

Repair Quality

Excellent work

Customer Service

The team is awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Matt kept me informed every step of the way And the girl in the office sorry I forgot her name was very kind to take me to my car

Likely to Recommend

Definitely

Repair Quality

Customer Service

Returned Clean

My Experience

Great work. Car looked brand new after the repairs. Lots of updates on how the repairs were going. Car was ready quicker than predicted. Unfortunate to have been re-ended, but Caliber Redding made it a positive experience. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication was fabulous and very appreciated! I would recommend you guys to anyone

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is Christina. The claim is under my mom’s name because she has the insurance, but I just want to say that I am SO happy with how my cat turned out!! Thank you so much!

Likely to Recommend

I would definitely recommend Caliber.

Repair Quality

I was overjoyed with how my vehicle turned out. It was like you’d never know it was ever damaged.

Customer Service

The customer service was excellent! The woman at the front counter (I’m blanking on her name) was so quick to jump into conversation with me while I was waiting for the rental company and was always happy. She was also prompt in answering any calls I made during my vehicle’s stay at the shop.

Likely to Recommend

Repair Quality

They did a very good and thorough job on the repair of our car.

Customer Service

Matt was a great person to work with.

My Experience

My car was repaired faster than I had expected and looks like there was never any damage. Very satisfied with the results.

Likely to Recommend

Repair Quality

Amazing customer service! Front desk lady was an absolute doll and the mechanics were responsive and easy to talk to. They kept me updated with repairs and even offered a shuttle service. Heaven forbid I need to use their services again, I will definitely be returning! Can’t thank them enough:)

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were all friendly and pleasant to deal with. Jose was great about keeping me up to date with progress reports.

Likely to Recommend

Repair Quality

I Have found no problem with the repairs at this time.

Customer Service

All the staff I worked with were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Doug Reed was awesome! Great service as always

My Experience

Everyone was extremely nice and helpful!