Caliber - Redding - East

4.9 (373reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (373)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sarah, at the front desk, is the perfect combination of professional, personable and knowledgeable. Quite the asset to your company!

My Experience

Excellent work excellent customer service

Likely to Recommend

Repair Quality

Excellent service Very professional people that know their job

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Fully satisfied at this early stage of getting my car back and driving it for a few days.

Customer Service

Totally pleased with status and update communications and meeting of estimated timeframe from Jose Cuervo, the assigned service manager.

Returned Clean

My Experience

Friendly and great customer service.

Likely to Recommend

Repair Quality

Thank you for your Service.

Customer Service

Returned Clean

My Experience

Thank you so much for everything you did for me and my family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing service.They got it done fast and it looks great.Super happy definitely will use again and recommend friends and family.

Likely to Recommend

Repair Quality

Great work my car look and runs better now.

Customer Service

Great customer service! So attentive and helpful!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They Fixed my door Fast it looks perfect I would Recommend them to all my Family and Friends!!!!

My Experience

Grant job callerb closing

My Experience

Likely to Recommend

Repair Quality

Repair quality looks as good as new and was done very quick.

Customer Service

Great customer service.

Returned Clean

My Experience

Everything was excellent and the customer service was amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

From beginning to end the service I received was exceptional. Beginning with the quote, my estimate request was promptly and knowledgeably answered, and beat the price of two neighboring shops by a good margin. They accommodated my scheduling needs and completed all repairs the same day as drop off. The receptionist and manager provided outstanding customer service and took obvious pride in their jobs. The repair was excellent and came in under the estimated cost. They also went above expectations and cleaned the cab interior. This is the type of service that creates trust and return customers. I will return if ever the need arises. Thank you to the Redding Caliber Collision team!

Likely to Recommend

Repair Quality

Now I can talk hey I just want to tell you that Joe was very helpful and courteous and I've done business with you guys many times and I will continue at doing business with you you guys do a great job and I'm totally satisfied my name is Don hoxley they spelled it wrong hoxley h a w k s l e y and hope I don't need to see you too soon have a nice day thank you bye now

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were completed in a timely fashion.very professional service vehicle was detailed and cleaned at time of delivery. Can’t thank them enough, they also removed two small dents on the quarter panel that were no part of our claim . Special thanks to Matt our service tech for his communication with us as the repairs were being made. Excellent service. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean