Caliber - Redding - East

4.9 (371reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (371)

My Experience

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Awesome job

Likely to Recommend

Repair Quality

Customer Service

My Experience

We appreciated the fact that I received daily texts about how the repair was going along. No one has ever done that. They called every 2nd to 3rd day to let me know what they were doing and how the repair was progressing. They treated us with the utmost respect. No other repair shot has done so. THANK YOU!!!! MRS Judy

Likely to Recommend

I absolutely will be telling all my friends abouts this repair shop. Friends and family. They were GREAT!!!!!

Repair Quality

The repair shop did just what they said they'd do and it looks beautiful. I have no complaints about this shop. They called everyday ti let me know what was going on, which I truly appreciate. They couldn't have done a better job as far as I can tell. And everyone was very polite and kind

Customer Service

I would give them higher than 10 if allowed it's a perfect job.

Likely to Recommend

Repair Quality

Customer Service

A 10

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome work great prices. Cars come out looking like new.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Easy to work with. Provided professional information

Repair Quality

Professional, great service, exceptional job done

Customer Service

Professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service, kept in well informed on progress by Matt. Great quality on repair job, technician made it look like new.

Customer Service

Matt did a great good.

Returned Clean

My Experience

They deserve five star ⭐️ rating . From the very beginning to finished task done in my car , they are very helpful and accommodating in every way…… Well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very expensive to fix, but the work was done timely and well.

Customer Service

My Experience

From Start to finish a 5 star experience! Every team member, Doug, Sarah, Matt and the sweet gal that detailed the Jeep, were great to work with. Answered every question, and walked through every details with me! Thank You Caliber! ❤️

Likely to Recommend

💯 I will Recommend Caliber, I already have!! I brag about my experience to everyone.

Repair Quality

5 Star Experience all the way! Exceptional team ❤️

Customer Service

Returned Clean

Likely to Recommend

Everyone is very kind and knowledgeable.

Repair Quality

It is nice to feel comfortable bringing up any concerns we have, knowing we were heard and that our concerns are being addressed in a respectful manner made this experience positive.

Customer Service

Returned Clean

My Experience

Communication was amazing and greatly appreciated. Great quality of work. Ladies at front desk so friendly. Employee who did walk around knew his trade. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well, first off owner is Mike Freude, owner of Affordable Electric. As far as getting it done in a timely manner, it was on point. As a contractor my service vehicles can’t be down long at all. And caliber got it done quickly and got my techs back in the van which we needed. Very much appreciated!! Five Star rating!!! Thank you

My Experience

The customer service is excellent. Very nice and informative. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was done beautifully and quickly and I would’ve had them do the door and back panel that wasn’t part of the claim but $1200 was a too much. I am satisfied with the work that was done and my it looks great!