Caliber - Redding - East

4.9 (371reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (371)

Likely to Recommend

Repair Quality

Customer Service

I appreciated how they touched base with me just to let me know how things were going.

Likely to Recommend

Best car repair shop you will find

Repair Quality

Just need the casing that surrounds the “ brains “ on the front windshield to be secured better. Could I come by and get that done ?

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Drove it to run some errands and all the way back home to Shingletown. No issues and looks great. Thanks for the hard work.

Likely to Recommend

Work was completed in a reasonable amount of time and done correctly, why would I not recommend you guys.

Repair Quality

Awesome Job, looks better than new and it only took a couple of weeks. Can't ask for much more. The staff were very friendly and kept me updated.

Customer Service

Awesome staff that keeps you updated on repair progress.

My Experience

Like the way you kept me updated

My Experience

Car looks better than it did before the accident

My Experience

My Experience

Everyone was great, the service was great, and my car was completed much quicker than I expected. Also, the communication was superb! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a tricky out-of-town insurance claim that several garages before Caliber weren't able to help me navigate. The entire Staff at Caliber Collision were incredibly helpful, but Matt specifically went above and beyond to provide amazing, communicative service. After feeling like other shops had taken advantage of me, it was wonderful seeing Matt and the team's commitment to reaching a good outcome for my vehicle. They truly went above and beyond.

Likely to Recommend

I already have.

Repair Quality

The team - and specifically Matt - went above and beyond to help me with a tricky long-distance insurance case. He was incredibly helpful and communicative after several other garages weren’t able to assist. My partnership with Matt and the rest of the caliber team was a bright spot among a really tough process.

Customer Service

Matt and the team were helpful flexible and communicative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and fast

Customer Service

Friendly and good communication

Returned Clean

Likely to Recommend

Repair Quality

Good communication

Customer Service

My Experience

Car looks like new. Thanks for a great job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend Caliber to all my friends.

Repair Quality

Service was fast, professional and excellent. I will use Caliber for all my future needs.

Customer Service

Caliber was recommended by a friend and I have no plans 9of looking elsewhere.

Returned Clean

My Experience

My Experience

The condition of the inside post repair was more than excellent. The repair was on the outside so the inside was not expected. I am a forester whom uses his pickup to collect dust/dirt/grime from over five counties on a weekly basis. The cleaning was super impressive.

Likely to Recommend

Very good

Repair Quality

Customer Service