Caliber - Redding - East

4.9 (371reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (371)

My Experience

Had a fantastic customer service experience and my car was fixed above and beyond my satisfaction well I had of the given expected return time

Likely to Recommend

Repair Quality

Caliber collision did an incredible job!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scheduled me in and finished very quickly and hassle free and very professional

Customer Service

Friendly and professional

Returned Clean

My Experience

Communication was amazing. Both through text and phone calls. Not once did I feel the need to call and request an update.

Likely to Recommend

I cannot stop bragging about our amazing experience. I will continue to spread the word!

Repair Quality

We are very satisfied with the work done to our vehicle.

Customer Service

I am very impressed with the communication from staff. Not once did I feel the need to call for an update.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, All of you went above and beyond to do a wonderful job and please a not so easy customer to catch up with and make happy 😊 Thank you so very much. T

Likely to Recommend

Repair Quality

Although I have only had my Murano back a couple days and hardly driven it I am more than just satisfied. Everyone went above and beyond and I truly appreciate the kindness and understanding I received, thank you, Teresa

Customer Service

Excellent!

Likely to Recommend

I realize it’s in transition, and the employees are navigating a new system, but the call center stuff doesn’t make me feel like I matter. The Reeds (previous name before Caliber bought it) shop has very talented employees and that’s the only reason I take my cars there.

Repair Quality

Customer Service

Working with the shop itself was good. Bob was great. It was very annoying getting repeated calls from the call center wanting to schedule an appointment for an estimate, even though I already had the estimate completed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Caliber Collision staff were kind and welcoming throughout the whole process. I was called and messaged weekly with updates, which didn’t leave me to wonder when my vehicle would be done. When I picked my vehicle up, I was more than happy with the completed body work on my Tacoma. I will definitely be recommending Caliber Collision to anyone in need!

My Experience

Caliber kept me apprised with the progress or any hiccups that may come up

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very Porfessional and on time

Customer Service

Returned Clean