Caliber - Redding - East

4.9 (373reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (373)

Likely to Recommend

Would recommend to all i know

Repair Quality

They where very friendly and did a good job on my car was very happy

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Thank you guys for going above and beyond

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber was very nice to deal with they made the expirience smooth, and stress free. They communicated very good through the whole process and finished a couple days early. Highly recommend

Likely to Recommend

Repair Quality

Caliber colision was very professional and kept us updated every step of the way taking all stress out of our transaction. I highly recommend

Customer Service

Likely to Recommend

Repair Quality

Very professional and efficient. Really good work.

Customer Service

Super professional

Likely to Recommend

I would say to check around, before using any collision experts. Ask questions, find out work schedules. If it was basically I'm left to quality of the job , but different shops use different parts houses

Repair Quality

They did a great job , paint too, it was frustrating waiting so long but had to deal with 2 short weeks in a row. It took 3 weeks, most of the problems they said was getting the parts they said. 12 yr old car and a bunker and fender

Customer Service

They were fine just got tired of explaining the hang ups

My Experience

Truck looks great after work. Would go with them again in future.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, we would definitely recommend caliber collision to our friends

Repair Quality

Joe is our repairman and he kept us up to date on where he was during the whole process. it went very smoothly and we were extremely happy with the results

Customer Service

it was nice to have the updating text messages come through to let us know the status of the repairs and the customer service was top notch

Returned Clean

My Experience

Matt kept me up-to-date on the status of the repairs and schedule on my truck. Very caring person and the staff does quality work.

My Experience

The details of getting the items done in a complete professional way. Completely pleasing to the eye. A work of art. Going the extra mile or two for things the owner ask, up and beyond the work requested. The number one detail making the customer completely happy and you did! God Bless You All & THANK YOU🙏🏻

My Experience

Great job, made everything super easy

My Experience

although it took longer than expected, the people that work there are all very pleasurable.

Likely to Recommend

Repair Quality

great employees. car took a little long

Customer Service

very nice.

Likely to Recommend

Repair Quality

After I picked up my vehicle I went on the freeway and noticed my hood was shaking. The hood wasn’t latched all the way so I had to pull over on the grrreay to shut the hood. It wasn’t a huge deal but it wasn’t expected and I’m sure that could have been scary for someone. Please double check the hoods. Also my vehicle was very clean upon pickup, immensely clean and so thank you for that

Customer Service

My Experience

My Experience

Fantastic job, and perfect

Likely to Recommend

Repair Quality

Fantastic job

Customer Service

Joyful

My Experience

Thank you so very much for your hard work

My Experience

Good detailed work, bringing vehicle to new look.

Likely to Recommend

Repair Quality

Caliber Collision is very efficient. They go over the needed repairs, give a good estimate of time for completion and send updates regarding the repair.

Customer Service

Likely to Recommend

Excellent customer service, caring, and excellent quality work.

Repair Quality

Very easy to work with and provided updates on my vehicle.

Customer Service

Super nice staff and provided excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did a great job with the repairs and communication

Customer Service

Returned Clean