Caliber - Redding - East

4.9 (373reviews)
97%
3086 Crossroads Drive,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (373)

Likely to Recommend

Repair Quality

Went above and beyond on my Ford Maverick repair, totally impressed

Customer Service

My Experience

Likely to Recommend

Repair Quality

I only just picked it up a few days ago so it's kind of hard to evaluate at the moment and I haven't really driven that much but from what I can tell so far I love it

Customer Service

The customer service attitudes was great but I've noticed that they painted the my whole doors both of my doors but they didn't pay the door handles so they kind of don't match it's kind of weird it looks a little bit different

Returned Clean

My Experience

Very professional and quick service. Everybody I spoke with was nice and knowledgeable.

Likely to Recommend

Repair Quality

They were very professional knowledgeable. Made my repair quick and easy.

Customer Service

Really good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Bringing it back for corrections. Already spoke with progressive about the work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I noticed yesterday that there is a cap missing from my radiator over flow container and replaced with a black vinyl glove and rubber band and my battery post cap for the negative side is also missing.

Customer Service

Everyone was very polite and helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m hurt and sad after getting my car back I noticed and before I took it by $700 radar detector was removed from the windshield and placed where the driver’s feet go so if I wasn’t looking and I got into my car, I would’ve stepped all over it if they took it off to wipe the windshield on the inside, it should at least set it back on the dash.then I have a towel that goes where my feet go on the driver side that was just wadded up and tossed on the floor. Then looking at the front end which they redid, they bent my license plate and my frame and didn’t even try to fix it so I wouldn’t notice it. Then they put big bogus screws in to hold the plate and the frame on not the nice ones that I had when the car was dropped off which held the plate on. It’s nice that they wash my car yet. I have so many water spots all over it. It would’ve been better not to wash it. I clean and detail my car all the time. I keep it nice I like my car. This is really sad. I’ve been dealing with the same shop for 12 years.This is sad. God Bless🙏🏻

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am extremely grateful with the service that you provided. My truck was repaired quickly and done prior to the estimated date of completion and for less than the estimate. The repair was top notch. Thanks

My Experience

Matt, Sarah, and the crew were very helpful with the process The car looks beautiful and is driving like a great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied!great job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Amazing job and great communication!

My Experience

My car looked brand new and was beautiful thank you so much for all the hard work

Likely to Recommend

They are amazing I highly recommend going to them

Repair Quality

My car looks brand new on the right side where the damage occurred and now it’s absolutely back to looking pristine thank you so much

Customer Service

Very friendly and professional they always made sure I knew what was going on with my car

My Experience

It was done early and the price was lower than the quote.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

Likely to Recommend

I would recommend this place to everyone

Repair Quality

Took very good care of my car, fixed it like brand new!

Customer Service

Customer service was wonderful. Made me feel safe giving them my car!!

Returned Clean