Caliber - Richmond - Chippenham Square
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did an excellent job on the repairs . I would strongly recommend testing all mechanical features after the said work is completed. Because it had a it had an engine light on and no a/c which ended up being a blown fuse.
My Experience - 5.0/5.0 -
My car looks so good! You did an excellent job!
My Experience - 5.0/5.0 -
Communication was excellent. They did excellent work on my jeep.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work.
Customer Service - 5.0/5.0 -
Beautiful work. Can tell vehicle was in an accident. Thanks for a job well done.
My Experience - 5.0/5.0 -
I recently had my Honda repaired at Caliber Collision for the second time, and once again I had an excellent experience. Karla was incredibly helpful throughout the entire process. She was professional, friendly, and kept me informed every step of the way. The repairs were completed with great attention to detail, and my Honda looked amazing when I got it back. It’s clear that the team takes pride in their work and values their customers. I truly appreciate the outstanding customer service and quality workmanship. Thank you, Karla, and the entire Caliber Collision team, for another job well done!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your staff is amazing. i was going through some changes and I shared it with your staff and received so much support they all are so incredible
Returned Clean
My Experience - 5.0/5.0 -
I loved working with Caliber for my repair. It was fast, easy, professional but relaxed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt and courteous repair seems fine thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have a small scuff mark on the car's driver side hood.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Recommended
Repair Quality - 5.0/5.0 -
Good customer service
Customer Service - 5.0/5.0 -
Good
My Experience - 5.0/5.0 -
I am very impressed with the customer service from Caliber Collision, starting from speaking with Christine on the phone to schedule my appointment, to coordinating the rental car to pick me up, and then the daily text message with updates from Karla. Eric evaluated my car when I dropped it off & he was very kind as well. I also appreciated the AI assisted estimator app in the beginning of this experience, also very helpful & high quality! My Jeep looks great & I am very pleased with the work, including the detail & wash, then that my Jeep was sitting out in front ready for me to pick up. I would definitely recommend Caliber Collision over & over again.
My Experience - 5.0/5.0 -
My experience with calibur was nothing short of fantastic. Carla kept me updated throughout the whole process and my car looks brand new! Thanks calibur!