Caliber - Richmond - Downtown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was kept up to date with every step of my vehicles repair. The truck was finished two weeks early and looks brand new. I’m highly satisfied with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and competent staff and excellent work!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I still haven’t received my vehicle back. I want to file a formal complaint. Please call me @ 804.398.0663
Customer Service - 0.5/5.0 -
They don’t didn’t treat me as a customer they treated the insurance company as their customer.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The aftermarket parts that were originally put on the car was unsatisfactory. The problems should have been noticed before they called me in to pick up the car. It had to be put back in the shop which caused me another approximately weeks of waiting.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for helping me through the process of getting my vehicle fixed after my accident! Kenjeria was super informative during the consultation and I felt reassured during the entire process. I really appreciated the constant updates about the process and my car looks/feels good as new! A huge thank you to April for her assistance, as well. My car accident caused a lot of anxiety and stress, but those two and the Caliber Collision team did a great job of taking care of me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Logan went above and beyond to assist me. He came to my house to install a new battery after my car wouldnt start due to it being missed during the initial repair.