Caliber - Richmond - Downtown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service well run facility
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job fixing my car which has been sideswiped twice in 3 months. Very easy experience including updates along the way. Great shop to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Staff at Caliber Collision was very respectable and nice. Just to name a few Ms.Tiffany (front desk Coordinator/receptionist) was so helpful with what to expect and help with rental information. She has the best customer service attitude. Mr. Jeremiah, another helpful staff member, kept me posted on the progress of my vehicle. He explained to me the process and what was completed. I would definitely recommend Caliber Collision to family and friends. Thank you for all that you.
Likely to Recommend - 5.0/5.0 -
I will most certainly recommend Caliber to my family and friends. I have them saved in my phone as Caliber gets the job done.
Repair Quality - 5.0/5.0 -
Everyone was very nice and helpful through the process(namely Ms.Tiffany and Jeremiah).
Customer Service - 5.0/5.0 -
Great job to Jeremiah and the crew(in Richmond Virginia on Hull Street Road).
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on repairing my SUV
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
A bit late to give me the car. I waited about 45min after the quoted time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Superior customer service. Fast and friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Constant communication is Key!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
While it did take a little while to have the car inspected, the quickness and promptness of having the repair done, a full 11 days ahead of schedule, was great and very much appreciated.
Likely to Recommend - 4.0/5.0 -
I would recommend them, with some slight caveats
Repair Quality - 4.0/5.0 -
While it did take a little while to have the car inspected, the quickness and promptness of having the repair done, a full 11 days ahead of schedule, was great and very much appreciated. The repair work seems extremely well done.
Customer Service - 4.0/5.0 -
While it was not 100% what I wanted at first, it soon met and exceeded expectations.