Caliber - Richmond in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The overall work looks fine. However, details matter -- a bolt/mount that retains cargo netting was found super glued in place rather than properly anchored to the structure. Additionally, the seal lining around the trunk was found damaged.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I have a question that I’m going to call and ask the technician tomorrow.
My Experience - 5.0/5.0 -
Very courteous fast service. Amazing job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex did a phenomenal job. Very pleased with the outcome.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nothing but good to say about our experience with caliber in Richmond. They were very responsive to my inquiries on status and turned our truck around quickly. Their workmanship is top notch. We used a Caliber facility in Lexington years ago and do not hesitate to recommend their services.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Decent work Decent prices.
Repair Quality - 4.5/5.0 -
Excellent job. The front bumper where it meets the hood is "off", just barely, in a maybe 5" section, that is noticeable if you know what to look for. If not, then you would never know.
Customer Service - 4.5/5.0 -
Same as the previous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Missing parts paint job on the door is horrible and the car took over a month for a door very poor customer service and work
Customer Service - 2.5/5.0 -
Horrible work but nice employes
My Experience - 5.0/5.0 -
Excellent experience with amazing customer service! Would highly recommend and use again!
My Experience - 5.0/5.0 -
Totally satisfied with their dedication to a seamless experience from start to finish. The repairs are excellent and our 2016 looks brand new. My wife and I can’t thank you enough for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really came through with a beautiful and timely repair. I highly recommend them for Body work
Customer Service - 5.0/5.0 -
Best body sho ever
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new. You can't tell someone hit me in the rear.
Customer Service - 5.0/5.0 -
Great service by Alex and Chris. Alex kept me informed on how the repair was going and resolved all problems that came up in a timely manner. My car looks great! Chris worked a problem with my rental car when the insurance company would not pay for rental to completion of repairs. He saved me a lot of money. Thank you both for your professional and great work.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There's gaps In the bumper the grill from the headlights Period The headlights that were replaced on the passenger side the brightness don't match the driver's side so I'm assuming the same bulbs weren't put back in?
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed by caliper collision from the time I dropped my vehicle off and Centerville Ohio to being told that it was being transported to Indiana from Indiana receiving phone calls about my vehicle and what was going on so I rated number 10 and I would recommend anyone who has have a tree land on their car or and didn't do much damage thank God for being in an auto accident they can do it all and I'm very proud of the way that I have decided and my insurance is the one who recommended it and I am glad of that and they done an excellent job it's back with me my car is and everything is fixed and I love it thank you so much caliper collision and Centerville Ohio and Indiana Big ten for both
Customer Service - 5.0/5.0 -
I actually just said everything I believe that you need in my number one statement I couldn't ask for anything better the customer service the inspection everything I would give everything a number 10
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good repair work
Repair Quality - 4.0/5.0 -
Unfortunately the right front came loose
Customer Service - 4.5/5.0 -
Everyone was nice
My Experience - 5.0/5.0 -
Repairs look great; your business relationship with Enterprise was also very helpful for my rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent! They let me know every step of the way what was going on and if there were any delays. They even helped facilitate picking up the car and starting repairs while I was away on vacation.